PRODUCT IMPROVEMENT PROGRAM FOR RERATING CERTAIN C7 AND C9 INDUSTRIAL ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR RERATING CERTAIN C7 AND C9 INDUSTRIAL ENGINES

Usage:

REBE3662-00

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02May2008

O-204

U-228

D-180

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR RERATING CERTAIN C7 AND C9 INDUSTRIAL ENGINES
1920 1901		PI31491

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31491" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31491" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Nov2008	31May2009

PROBLEM

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Certain C7 and C9 industrial engine were shipped with the incorrect rating.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
C7	JRA00835, 843, 845-847, 849, 869, 871-873, 876-877, 879, 881, 884, 888, 890-893, 895, 899, 901, 903, 909, 920-921, 923-924, 945, 947-949, 951-952, 967-968, 989, 1010, 1012, 1015-1016, 1018-1019, 1023, 1026-1027, 1032, 1035, 1044, 1047, 1049-1050, 1052, 1054, 1056-1059, 1061, 1068, 1079-1083, 1096

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*******Group 2*******

MBD05025, 5227, 5642, 5753, 5756, 5798-5799, 5803, 5807-5808, 5812, 5822, 5892, 5904, 5910, 5916, 5942, 5948, 5958, 5963, 5970, 5973, 5985, 5987, 5995, 6004-6005, 6009, 6018, 6025, 6029, 6034, 6062, 6188, 6197, 6203, 6205, 6207, 6209, 6211, 6218, 6224, 6229, 6234, 6239, 6244, 6251-6252, 6259, 6261, 6263-6264, 6267, 6272-6273, 6278, 6285, 6289-6290, 6292, 6295-6296, 6298, 6303, 6309, 6318, 6594, 6637, 6640, 6650, 6685, 6687, 6689, 6691, 6698-6702, 6710-6711, 6724-6726, 6732, 6736-6738, 6742, 6745-6746, 6748-6750, 6752, 6754, 6777, 6779, 6781, 6789-6790, 6792, 6795-6797, 6800, 6836-6837, 6839, 6845, 6849, 6856, 6860, 6864-6865, 6872, 6874-6875, 6877, 6879-6880, 6906, 6910, 6931, 6933-6935, 6937, 6941, 6943, 6945, 6947-6948, 6952-6953, 6956-6961, 6963-6964, 6966-6967, 6969, 6971, 6974, 6976, 6978, 6980-6981, 6983, 6985, 6995, 6999, 7003, 7006, 7008-7009, 7011, 7047, 7049, 7051, 7053, 7060, 7063-7064, 7066-7067, 7069-7070, 7074-7078, 7080-7088, 7090, 7093, 7096, 7098, 7121, 7124, 7126, 7191, 7193, 7202-7203, 7206, 7209, 7211, 7216, 7232-7233, 7235, 7237-7239, 7242, 7247, 7250, 7253, 7255

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Using Cat ET, go to the systems configuration screen and select the engine rating of 2. Factory password will be needed to do this change. Follow the instructions given in Cat ET to obtain these passwords from the Factory Password System.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 1

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR RERATING CERTAIN C7 AND C9 INDUSTRIAL ENGINES.

MODELS INVOLVED - Certain C7 and C9 Industrial Engines

Dear Caterpillar Product Owner:

Certain C7 and C9 industrial engine were shipped with the incorrect rating. This needs to be corrected by a Caterpillar Dealer. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 02May2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 02May2008 Service Letter