PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN C9 ON-HIGHWAY MASS TRANSIT BUS ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN C9 ON-HIGHWAY MASS TRANSIT BUS ENGINES

Usage:

REBE3577-00

08Apr2008


B170
B420
EB4P
Z780
Z862

 
Before/After
 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN C9 ON-HIGHWAY MASS TRANSIT BUS ENGINES

1714
PS42661
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42661" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Apr2010

PROBLEM

The existing HEUI pump can fail on certain On-Highway Mass Transit Bus Engines

AFFECTED PRODUCT

Model Identification Number
C9  MTB00105, 110-111, 113-190, 197-199, 1001, 1003, 1079-1086, 1092, 1096, 1098, 1100, 1102, 1105-1108, 1111-1116, 1130, 1135, 1137-1139, 1142, 1145, 1148, 1151-1158, 1163-1171, 1177-1178, 1182, 1185, 1187, 1189, 1197, 1203-1204, 1209-1216, 1218-1220, 1234, 1236-1237, 1239, 1242, 1246-1247, 1253-1254, 1257-1260, 1266, 1268, 1270-1271, 1274-1277, 1279-1284, 1290-1292, 1294-1297, 1299-1300, 1307-1310, 1354, 1364, 1367, 1369-1370, 1373, 1375-1379, 1382-1383, 1387, 1397, 1401, 1403, 1405, 1407-1408, 1410, 1412-1414, 1416-1417, 1419, 1422-1424, 1427, 1478-1479, 1481, 1484-1485, 1495-1496, 1499-1507, 1509-1513, 1515-1520, 1524, 1526, 1528-1536, 1538-1543, 1546-1547, 1550

PARTS NEEDED

Qty

Part Number Description
1 10R7148 PUMP GP -B
1 2275904 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Install updated HEUI Pump. Refer to SENR9674 Disassembly and Assembly Guide for installation of updated HEUI Pump.

NOTE: Do not install updated pump if part number 319-0678 (Reman 10R7148) HEUI pump is already installed on the engine. Perform ECM download and submit claim with ECM Download in SIMSi. See Service Claims Allowance annotation.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-15000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.1-hour job
*Dealer to perform most economical repair*

Description_________SMCS__________Hours

ECM Download______7751-001________1.0hrs
Wash______________1290-074________0.3hrs
R&I HEUI Pump_____1714-010________1.3hrs
Pump Test After___1714-030________0.5hrs

*Exception may be considered and claimed depending on chassis type*



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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