PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MT975 AGRICULTURAL TRACTORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MT975 AGRICULTURAL TRACTORS

Usage:

REBE3435-00

05Mar2008


U-110
TA-2

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MT975 AGRICULTURAL TRACTORS

1920 7620 1901
PS42634
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42634" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Mar2010

PROBLEM

The existing engine software will cause lower than advertised power on certain MT975 Agricultural Tractors.

AFFECTED PRODUCT

Model Identification Number
C18  EJG00651, 677, 853, 901-902, 910, 912, 932-933, 948-949, 961, 973-974, 989, 1007, 1010, 1012-1013, 1030, 1039, 1049, 1112, 1115, 1119-1120, 1122, 1124, 1130, 1136, 1155

PARTS NEEDED

Qty

Part Number Description
1 3215223 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Use Electronic Technician (ET) to flash the Engine ECM with 321-5223 software. Refer to Image 1 for cross reference of vehicle ID and engine serial number.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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