PRODUCT SUPPORT PROGRAM FOR INSTALLING A HEAT SHIELD ON CERTAIN C9 INDUSTRIAL ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING A HEAT SHIELD ON CERTAIN C9 INDUSTRIAL ENGINES

Usage:

REBE3393-00

20Feb2008


U-86
D-68
O-75

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING A HEAT SHIELD ON CERTAIN C9 INDUSTRIAL ENGINES

1107 1067 1073 1052
PS42620
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42620" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

28Feb2010

PROBLEM

The existing valve cover and valve cover seal can melt due to the close proximity of the turbocharger to these components on certain C9 Industrial Engines. If the valve cover and/or seal melts, it will result in an oil leak at that location.

AFFECTED PRODUCT

Model Identification Number
C9  JSC00819, 822-824, 1051-1054, 1056, 1061, 1063, 1065, 1067, 1069, 1212-1221, 1302, 1304-1309, 1311-1313, 1413, 1417-1418, 1421, 1423-1424, 1426-1428, 1430-1431, 1471-1480, 1527-1532, 1535-1536, 1598, 1627-1630, 2241, 2252, 2338, 2344-2346, 2354, 2360-2361, 2363, 2366, 2370, 2488, 2490-2498, 2513-2514, 2519-2521, 2524, 2526, 2530, 2532, 2536-2537, 2541, 2544, 2547-2548, 2550, 2552, 2554-2555, 2557-2558, 2570, 2605, 2612, 2617-2619, 2621, 2624-2626, 2628, 2666-2668, 2671, 2674, 2676-2678, 2682, 2684-2686, 2688, 2697, 2700-2701, 2704-2705, 2711, 2718, 2821, 2840, 2842, 2844-2850, 2855, 3036-3037, 3040, 3049, 3056, 3058, 3066, 3069, 3071, 3073, 3078, 3098, 3102, 3105, 3107, 3110-3111, 3116, 3118, 3129, 3131, 3134-3135, 3137-3141, 3143-3145, 3219, 3221-3222, 3224, 3227-3231, 3238, 3337, 3341, 3343, 3350-3354, 3356-3358, 3360-3361, 3363-3364, 3367-3369, 3886, 3888-3889, 3893-3894, 3896-3903, 3906, 3908, 3918, 3941, 3945, 3952, 3954, 3985, 4596-4597, 4711, 4713, 4931, 4938, 5098-5099, 5101

PARTS NEEDED

Qty

Part Number Description
3 8T4121 WASHER-HARD
3 8T4136 BOLT
1 3231635 SHIELD-HEAT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Refer to appropriate Service Manual as necessary.

Install the 323-1635 heat shield between the the turbocharger and valve cover. If this work is being done after a failure the failed parts would also be covered under this program.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-4000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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