PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAN DATA LINK ON CERTAIN 3508B, 3508C, 3512B, 3512C, 3516B, 3516C, G3508, G3512, G3516, G3516C, G3516E, G3520B, AND G3520C ENGINES
Usage:
REBE3289-00
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| 29Feb2008 |
U-108
A-87
D-83
O-95
TM-9
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAN DATA LINK ON CERTAIN 3508B, 3508C, 3512B, 3512C, 3516B, 3516C, G3508, G3512, G3516, G3516C, G3516E, G3520B, AND G3520C ENGINES |
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| 1408 | PI31457 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31457" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31457" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Aug2008 | 28Feb2009 |
PROBLEM
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| The CAN data link crimped connectors on some harnesses may not have a complete crimp. Harnesses on the affected engines must be inspected to make sure the connections are complete and secure. Failure of the CAN data link connections may cause communication errors or engine operation issues and may result in engine shut down. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 3508B | 5PS00559-00589 6PN01150-01152, 1155 S2B00475-00476 S2D00232-00234 |
| 3508C | LLC00170-00174 LLE00402-00409, 411-413 TTA00224 TTB00257-00260, 265-266 |
| 3512B | 4AW01722-01726 8RM00837 S2J00527-00531 S2K00283-00284 |
| 3512C | LLA01011-01025, 1028-1066, 1070, 1072, 1074 LLF00228-00229 TTC00221-00222, 225-227, 231-233 TTF00212-00219, 221-222 |
| 3516B | 7RN02043 GZS00859, 861 PBR00493-00497, 500 S2R00384, 387 S2S00342-00343 S2X00859, 863, 874 ZAP00750-00764, 766-769, 772 ZAR00312-00315, 317-318, 320-327 |
| 3516B HD | S2Z00211, 213 |
| 3516C | SBJ00462-00483 TTD00232-00235 TTJ00225-00226 |
| G3508 | WPN01531-01544 |
| G3512 | WPP01516-01528 WPR01511-01514 |
| G3516 | WPS00156 WPT01508-01519 WPW01746-01752, 1754-1764, 1770-1771, 1774-1777, 1779, 1781, 1783-1809, 1817, 1821-1823, 1828, 1833, 1835-1840, 1842-1843, 1849 |
| G3516C | GZZ00257-00260 |
| G3516E | GAS00255-00259 |
| G3520B | GZP00125-00126 |
| G3520C | GZN00640-00653, 655 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1863735 | PIN-CONNECTOR |
| 1 | 1863736 | SOCKET-CONNECTOR |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| The CAN data link connections on the affected engines must be inspected at each connector for secure connections. Pull each data link wire, near the connector, with 10 pounds of force. The connection should remain connected and not break away. Replace any 186-3735 Pins or 186-3736 Sockets that are found to be loose. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 1.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CAN DATA LINK ON CERTAIN 3508B, 3508C, 3512B, 3512C, 3516B, 3516C, G3508, G3512, G3516, G3516C, G3516E, G3520B, AND G3520C ENGINES MODELS INVOLVED - 3508B, 3508C, 3512B, 3512C, 3516b, 3516C, G3508, G3512, G3516, G3516C, G3516E, and G3520C Engines. Dear Caterpillar Product Owner: The CAN data link connections need to be inspected on the products listed below. The existing data link connections can cause communication faults or performance problems and may result in engine shut downs. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 29Feb2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 29Feb2008 Service Letter |
Caterpillar Information System:
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