PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 3P2574 BEARING IN TORQUE CONVERTERS ON CERTAIN AD45 AND AD55 UNDERGROUND ARTICULATED TRUCKS; AND 770, 772, 773F, AND 775F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 3P2574 BEARING IN TORQUE CONVERTERS ON CERTAIN AD45 AND AD55 UNDERGROUND ARTICULATED TRUCKS; AND 770, 772, 773F, AND 775F OFF-HIGHWAY TRUCKS

Usage:

REBE3082-00

12Dec2007


U-643
A-524
D-526
O-562

 
Priority
  
 Parts stock action needed 

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 3P2574 BEARING IN TORQUE CONVERTERS ON CERTAIN AD45 AND AD55 UNDERGROUND ARTICULATED TRUCKS; AND 770, 772, 773F, AND 775F OFF-HIGHWAY TRUCKS

3101
PI31413
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31413" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31413" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

30Jun2008 31Dec2008

PROBLEM

The 3P2574 bearing in torque converters needs to be inspected and replaced, if necessary, on certain AD45 and AD55 Underground Articulated Trucks; and 770, 772, 773F, and 775F Off-Highway Trucks. The existing bearing may have undersize rollers that could fatigue the bearing cage and fail.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
AD45B  CXM00354, 356-359, 361, 363-364, 366
AD55  DNW00609-00610
*******Group  2*******
773F  EED00379-00392, 394, 396-404, 406, 408, 410, 414-417, 444, 452
775F  DLS00379-00403, 406-410, 413-415, 418-421, 424, 443
*******Group  3*******
770  BZZ00084-00086, 88-89, 109
772  RLB00288, 291, 294-297, 300

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 3P2573 RACE-BRG INNER
1 3P2574 RACE&RLR AS
1 4H6730 SEAL-O RING
2 5H4082 SEAL-O RING
2 8L3017 SEAL-O-RING
2 8M4433 SEAL-O-RING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 3P2573 RACE-BRG INNER
1 3P2574 RACE&RLR AS
1 4H6730 SEAL-O RING
1 1467311 SEAL-O-RING
1 1467312 SEAL-O-RING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 3P2573 RACE-BRG INNER
1 3P2574 RACE&RLR AS
2 9H0846 SEAL-O RING
1 1395802 SEAL LIP-TYPE
1 1495461 SEAL-O-RING
3 1495462 SEAL-O-RING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

****Parts Stock ****

Remove all 3P2574 bearings with the two alpa-character date code "AP" from dealer parts stock.

 
 
****Affected Product****
Follow appropriate Removal instructions for each model to remove the torque converter assembly from the vehicle.
Follow the appropriate Disassembly instructions to access the 3P2574 Bearing in the torque converter.
Inspect the bearing looking for the two alpha-character date code (see attached illustration). If the bearing code is "AP", it should be removed and replaced with a new 3P2574 Bearing and 3P2573 Race. If the bearing code is other that "AP", the torque converter can be reassembled without replacing the bearing.
Image1

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

 
 
****Affected Product****
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 62.0-hour job for Group 1

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 18.0-hour job for Group 2

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 18.0-hour job for Group 3


PARTS DISPOSITION

****Parts Stock****
Return all 3P2574 bearings with "AP" date code to: Caterpillar Inc, Transmission Business Unit, KK-30-N Service Return Crib, Bldg KK Dock #57, 100 Tractor Drive, East Peoria, Illinois USA 61630, Attn: Randy Gallinger.

****Affected Product****
Return only 3P2574 bearings with "AP" date code to: Caterpillar Inc, Transmission Business Unit, KK-30-N Service Return Crib, Bldg KK Dock #57, 100 Tractor Drive, East Peoria, Illinois USA 61630, Attn: Randy Gallinger.
All other parts should be handled in accordance with your Warranty Bulletin on warranty parts handling.

 
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 3P2574 BEARING IN TORQUE CONVERTERS ON CERTAIN AD45 AND AD55 UNDERGROUND ARTICULATED TRUCKS; AND 770, 772, 773F, AND 775F OFF-HIGHWAY TRUCKS

MODELS INVOLVED - AD45 AND AD55 UNDERGROUND ARTICULATED TRUCKS; AND 770, 772, 773F, AND 775F OFF-HIGHWAY TRUCKS

Dear Caterpillar Product Owner:


The 3P2574 bearing in torque converters needs to be inspected and replaced, if necessary, the products listed below. The existing bearing may have undersize rollers that could fatigue the bearing cage and fail. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 12Dec2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 12Dec2007 Service Letter

Caterpillar Information System:

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