PRODUCT SUPPORT PROGRAM FOR REPLACING THE 280-9604 TILT LEVER ON CERTAIN 972H WHEEL LOADERS
Usage:
REBE2744-01
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09Nov2007 |
(Revised 10Dec2007) |
U-574
O-500
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After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2809604/">280-9604 TILT LEVER ON CERTAIN 972H WHEEL LOADERS |
|
6116 6107 | PS51387 |
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NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51387" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: | This Revised Service Letter replaces the 09Nov2007 Service Letter. Changes have been made to Affected Population. |
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TERMINATION DATE |
30Nov2009 |
PROBLEM
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The existing 2809604/">280-9604 Tilt Lever can crack on certain 972H Wheel Loaders. If the 2809604/">280-9604 tilt lever fails, it will initiate a crack behind the F-pin. |
AFFECTED PRODUCT
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Model | Identification Number |
972H | A7G00121-00819 WLA00001 |
PARTS NEEDED
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Qty |
Part Number | Description |
3 | 3B8489 | FITTING |
2 | 7K9220 | SEAL-PIN |
1 | 2809604 | LEVER AS. |
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Replace the tilt lever and appropriate bearings. Refer to the Machine System Disassembly and Assembly Section of the service manual. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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NOTE: This is a 4.0-hour job | ||||||
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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