PRODUCT SUPPORT PROGRAM FOR TESTING COOLANT SAMPLE FOR PRESENCE OF DIESEL FUEL AND IF NECESSARY REPLACE THE CYLINDER HEAD FOR CERTAIN C27 AND C32 ENGINES.
Usage:
REBE1774-00
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03Apr2007 |
U-125
A-107
D-105
O-113
TM-5
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Before/After | PRODUCT SUPPORT PROGRAM FOR TESTING COOLANT SAMPLE FOR PRESENCE OF DIESEL FUEL AND IF NECESSARY REPLACE THE CYLINDER HEAD FOR CERTAIN C27 AND C32 ENGINES. |
|
1350 | PS42375 |
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NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42375" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
30Apr2009 |
PROBLEM
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The existing cylinder head could be porous on certain C27 and C32 engines. If the cylinder head is porous, it can allow diesel fuel to enter into the cooling system, which can damage the radiator seals. |
AFFECTED PRODUCT
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Model | Identification Number |
*******Group 1******* | |
777F | JRP00281-00476, 533 |
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*******Group 2******* | |
C27 | DWB00102-00239, 241-256 TWM00114-00183, 185-199, 202-227, 229-267 |
C32 | SMP00169-00176, 178-188 SXC00400-00436, 438-441, 443-469, 472, 482-591, 593, 595-621, 627-658, 660-661, 665-676, 678-798, 800-839, 841-863, 865-871, 873-874, 876-888, 890-913, 915, 917, 922-924, 926-929, 932-933, 936-938, 945, 947-953, 956-959, 963, 965-967, 970-971, 973-977, 979, 983-984, 986-990, 993-996, 1005 TLD00104-00146 |
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*******Group 3******* | |
C32 | RNC02335, 2367-2368, 2375-2376, 2381-2384, 2386-2387, 2389-2456, 2458-2606, 2608-2619, 2621-2635, 2637-2642, 2645-2646, 2648-2652, 2656-2659, 2663-2671, 2696-2698, 2704, 2706-2707, 2709 |
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*******Group 4******* | |
D10T | RJG00725-01026 |
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*******Group 5******* | |
773F | EED00278-00346 |
775F | DLS00280-00339 |
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*******Group 6******* | |
844H | BTW00158-00164 |
990H | BWX00298-00340 |
PARTS NEEDED
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Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 6V5553 | SEAL-O-RING |
6 | 9X7317 | SEAL-FUEL SYSTEM |
2 | 0307937 | CONNECTOR-PORT |
2 | 1075769 | SEAL-O-RING |
6 | 1299452 | GASKET-EXH MANF |
2 | 2147568 | SEAL-O-RING-STOR |
1 | 2226456 | SEAL |
3 | 2247506 | SEAL-ISOLATION |
1 | 2253099 | GASKET-CYL HEAD |
1 | 2265613 | GASKET |
6 | 2303728 | SEAL-FUEL SYSTEM |
6 | 2303775 | SEAL-FUEL SYSTEM |
1 | 2391139 | SEAL |
2 | 2415766 | HOSE |
2 | 2485513 | REGULATOR-TEMP |
1 | 2525706 | HOSE |
4 | 2725437 | SEAL |
10 | 2725438 | SEAL |
1 | 2848892 | HEAD GP-CYL BSC |
*******Group 2******* | ||
1 | 6V5553 | SEAL-O-RING |
6 | 9X7317 | SEAL-FUEL SYSTEM |
2 | 0307937 | CONNECTOR-PORT |
2 | 1075769 | SEAL-O-RING |
6 | 1299452 | GASKET-EXH MANF |
2 | 2147568 | SEAL-O-RING-STOR |
1 | 2226456 | SEAL |
3 | 2247506 | SEAL-ISOLATION |
1 | 2253099 | GASKET-CYL HEAD |
1 | 2265613 | GASKET |
6 | 2303728 | SEAL-FUEL SYSTEM |
6 | 2303775 | SEAL-FUEL SYSTEM |
1 | 2391139 | SEAL |
2 | 2485513 | REGULATOR-TEMP |
1 | 2848892 | HEAD GP-CYL BSC |
*******Group 3******* | ||
1 | 2H3935 | SEAL-O RING |
1 | 6V5553 | SEAL-O-RING |
6 | 9X7317 | SEAL-FUEL SYSTEM |
2 | 0307937 | CONNECTOR-PORT |
6 | 1299452 | GASKET-EXH MANF |
2 | 2147568 | SEAL-O-RING-STOR |
1 | 2226456 | SEAL |
3 | 2247506 | SEAL-ISOLATION |
1 | 2253099 | GASKET-CYL HEAD |
1 | 2265613 | GASKET |
6 | 2303728 | SEAL-FUEL SYSTEM |
4 | 2303775 | SEAL-FUEL SYSTEM |
1 | 2391139 | SEAL |
2 | 2485513 | REGULATOR-TEMP |
1 | 2848892 | HEAD GP-CYL BSC |
*******Group 4******* | ||
12 | 6I2431 | SEAL |
1 | 6V5063 | SEAL-O-RING |
1 | 6V5553 | SEAL-O-RING |
6 | 9X7317 | SEAL-FUEL SYSTEM |
2 | 0307937 | CONNECTOR-PORT |
9 | 1064572 | HOSE |
2 | 1075769 | SEAL-O-RING |
6 | 1299452 | GASKET-EXH MANF |
2 | 2147568 | SEAL-O-RING-STOR |
1 | 2226456 | SEAL |
3 | 2247506 | SEAL-ISOLATION |
1 | 2253099 | GASKET-CYL HEAD |
1 | 2265613 | GASKET |
6 | 2303728 | SEAL-FUEL SYSTEM |
6 | 2303775 | SEAL-FUEL SYSTEM |
1 | 2391139 | SEAL |
2 | 2485513 | REGULATOR-TEMP |
1 | 2848892 | HEAD GP-CYL BSC |
*******Group 5******* | ||
1 | 6V5553 | SEAL-O-RING |
6 | 9X7317 | SEAL-FUEL SYSTEM |
2 | 0307937 | CONNECTOR-PORT |
2 | 1075769 | SEAL-O-RING |
6 | 1299452 | GASKET-EXH MANF |
2 | 2147568 | SEAL-O-RING-STOR |
1 | 2226456 | SEAL |
3 | 2247506 | SEAL-ISOLATION |
1 | 2253099 | GASKET-CYL HEAD |
1 | 2265613 | GASKET |
6 | 2303728 | SEAL-FUEL SYSTEM |
6 | 2303775 | SEAL-FUEL SYSTEM |
1 | 2391139 | SEAL |
1 | 2404851 | HOSE |
2 | 2485513 | REGULATOR-TEMP |
2 | 2531298 | HOSE-HUMP |
4 | 2725437 | SEAL |
8 | 2725438 | SEAL |
1 | 2848892 | HEAD GP-CYL BSC |
*******Group 6******* | ||
9 | 6I2431 | SEAL |
1 | 6V5553 | SEAL-O-RING |
6 | 9X7317 | SEAL-FUEL SYSTEM |
2 | 0307937 | CONNECTOR-PORT |
2 | 1075769 | SEAL-O-RING |
6 | 1299452 | GASKET-EXH MANF |
1 | 1917815 | HOSE |
2 | 2147568 | SEAL-O-RING-STOR |
1 | 2226456 | SEAL |
3 | 2247506 | SEAL-ISOLATION |
1 | 2253099 | GASKET-CYL HEAD |
1 | 2265613 | GASKET |
6 | 2303728 | SEAL-FUEL SYSTEM |
6 | 2303775 | SEAL-FUEL SYSTEM |
1 | 2391139 | SEAL |
2 | 2485513 | REGULATOR-TEMP |
1 | 2848892 | HEAD GP-CYL BSC |
1 | 2955522 | ELBOW |
ACTION REQUIRED
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1. Remove the radiator filler cap slowly to relieve pressure only when the engine is stopped and the radiator cap is cool enough to touch with your bare hand. 2. After the radiator cap has been removed, smell the air over the radiator filler neck to determine if the odor of diesel fuel is present. 3. If no fuel odor is detected, no further action is required. 4. If fuel odor is detected, obtain and submit and a coolant sample for SOS analysis as defined in the Operation and Maintenance Manual for the machine/engine. 5. If the SOS report shows that there is fuel present in the coolant, proceed to the Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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