PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE FOR THE ELECTRONIC MODULAR CONTROL PANEL (EMCP) 3.2 AND EMCP 3.3 CONTROLS, PART NUMBERS 227-5801 AND 227-5802 ON CERTAIN 3500B, 3500C, 3406C, C-18, C32, C27, C15, C18, AND C9 GENERATORS
Usage:
REBE1674-02
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| 02Mar2007 |
| (Revised 05Nov2007) |
U-85
A-71
D-70
O-79
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE FOR THE ELECTRONIC MODULAR CONTROL PANEL (EMCP) 3.2 AND EMCP 3.3 CONTROLS, PART NUMBERS 227-5801 AND 227-5802 ON CERTAIN 3500B, 3500C, 3406C, C-18, C32, C27, C15, C18, AND C9 GENERATORS |
|
| 4490 7620 1901 1902 | PI31231 |
|
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31231" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31231" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 02Mar2007 Service Letter. Changes have been made to Action Required. |
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COMPLETION DATE |
TERMINATION DATE |
| 30Sep2007 | 31Mar2008 |
PROBLEM
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| The EMCP3 Control, Part Numbers 227-5801 and 227-5802, on certain 3406C, 3500B, 3500C, C-18, C32, C27, C15, C18, C9 Generator Sets require software updates. There exists a possibility of an EMCP reset due to message traffic via the CAN2 datalink. The EMCP 3 controls may reset which will cause it to change from a RUN or AUTO state to the STOP state. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 3508 | ZAB00114, 116, 118-127, 130-132 |
| 3508B | BGX00123-00126, 128 CNB01126, 1252, 1327, 1332, 1342-1344, 1346, 1349-1354, 1374-1376, 1381-1382, 1384-1385, 1387, 1399, 1403-1405, 1416-1418, 1435, 1438-1439, 1444-1445, 1452, 1456-1457, 1459, 1465, 1485, 1487-1489, 1491-1494, 1507, 1510-1512, 1538, 1540-1542, 1554, 1561-1563, 1572-1573, 1579-1581, 1597-1598, 1607-1608, 1612-1613, 1615-1616, 1619-1620, 1651, 1653-1654, 1657-1658, 1698-1700, 1707-1708, 1714-1717, 1726-1727, 1738, 1753-1755, 1757, 1760, 1763-1765 ZAD00114-00121, 123-132, 134-137, 141-145, 151-153, 162-163, 165-168, 170-171, 175-176, 180, 189-191, 194-196, 199-203, 207-209 |
| 3512 | SBG00152, 154-175, 177-182, 184-185 ZAF00114-00122, 125-200, 202-203, 207-210, 223-224, 226-231, 233-236, 244-245, 256, 259, 262-264, 266 |
| 3512B | BLF00173 BRK00320-00322, 351-352 CMC01142, 1317, 1323, 1327-1328, 1331, 1369, 1418, 1421, 1432-1433, 1446-1451, 1453-1456, 1459-1461, 1464-1466, 1468, 1479, 1482-1485, 1487, 1489, 1494-1496, 1498-1500, 1508-1509, 1512, 1516-1517, 1531, 1534, 1545-1548, 1552-1556, 1560, 1562, 1577, 1593, 1604, 1610-1612, 1624-1625, 1635, 1638-1641, 1651, 1659, 1663-1666, 1672-1673, 1679, 1685-1687, 1689, 1692, 1698-1699, 1704-1706, 1714-1718, 1722, 1724, 1736-1737, 1744-1746, 1751-1753, 1758, 1770-1771, 1777-1778, 1781, 1791, 1793-1796, 1799-1803, 1805, 1808-1816, 1820, 1822-1825, 1837-1840, 1855, 1858, 1864, 1866-1867 ZAH00114, 116-150, 152-157, 159-195, 199-200, 206-211, 214-284, 286-297, 299-301, 304-348, 353-359, 361-362, 365-369, 371-381, 384-385, 388, 390, 395, 402-403, 406, 414 ZAJ00114-00116, 119-124, 126-128 |
| 3516 | ZAL00114-00162, 164-165, 167-168, 172, 175-176, 178-193, 195-196, 198 |
| 3516B | FDN01528, 1616-1619, 1621-1622, 1629-1630, 1707-1709, 1741, 1743, 1745-1746, 1752, 1754, 1776 GAR00191-00193, 199 GZS00137, 147-150, 152, 180, 227, 235, 243, 246, 254-256, 259, 269, 271-273, 275, 283-287, 294, 307-308, 313, 318, 323-324, 336-337, 342, 350, 354-356, 375-376, 380-381, 399-400, 402-403, 415-417, 421, 446, 449-450, 452-455, 458-460, 462-463, 465-468, 474, 476-482, 490-494, 501-503, 517, 523, 525, 551, 562, 576, 578-581, 583, 585, 602, 619, 628-629, 631, 633, 642-643, 645-647, 664, 667-674, 676-677, 679-682, 700, 707, 716-718, 720-722, 724, 728, 739, 741-742, 749-750, 752-768 GZT00113-00115, 119-121 GZY00116 PBR00151-00202, 204-205, 207-209, 211-228 ZAP00114-00125, 127-130, 132-178, 182-204, 206-421 ZAR00114-00165, 167-170, 172-178 |
| 3516C | SBJ00150-00204 SBK00150-00191 |
| C175-16 | WYB00103, 105 |
| C27 | DWB00102-00103, 105 |
| C32 | SXC00300-00301, 303-307, 309-413, 419-446, 449-451, 453-503, 505-540, 543-544, 553-591, 595-599, 601-606, 608-611, 613-614, 616-621, 627-631, 637-638, 643-654, 656-658, 660-661, 665-675, 678-682, 684-689, 691-694, 697-699, 701-704, 707-708, 710-711, 713-717, 719-720, 724-732, 734-736, 742, 745-746, 749-750, 753, 755, 767, 778-779, 781, 786, 790 |
| PM3508B | BLM00250 |
| PM3512B | BNR00316 |
| PM3516B | BPD01132-01156, 1160-1200, 1202 |
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| *******Group 2******* | |
| 3406C | C2G03374, 3422, 3432, 3438 |
| C-18 | G4C00682, 828, 838, 841, 862, 866, 875, 932, 940, 953, 971, 976, 981, 1007, 1011, 1020, 1025, 1109, 1111-1114, 1116-1119, 1126, 1128, 1152, 1154, 1170, 1243-1244, 1298, 1319, 1346, 1352, 1393, 1464, 1467, 1545, 1588, 1618, 1646, 1710, 1734, 1738, 1760, 1798, 1814, 1826, 1894, 1916 |
| C15 | C5E00126-00145, 147-195, 197-205, 209-217, 223, 228, 234-235, 243, 246-248, 254-258, 260-271, 274-277, 279-282, 285-302, 304-306, 308-309, 311-314, 316-319, 321, 324, 326-335, 337-348, 353, 356-361, 363-366, 368-382, 384-386, 388-391, 393-398, 402-403, 407, 409, 411-413, 415-417, 420, 424, 429, 435-439, 442-450, 453-454, 466-470, 472 C5H00126, 131-132, 137-138, 141-143 |
| C18 | EKW00123-00127, 129-139, 146-158, 161, 163-164, 166-167, 178 MGS00100-00106, 109-120, 123-126, 131-136, 140-144, 160-162, 164, 168, 175-181 STD00124, 127-131, 138-147, 150, 153-154, 156-162, 169, 174, 176-181, 185, 187-190, 192-194, 196, 198 STM00123-00127, 167, 235, 239-240, 244-245, 248-250, 252-253, 257-261, 265-266, 269-272, 277-279, 281, 284-288, 290-292, 296-297, 330, 382-383, 385, 388, 463, 508, 523-525, 528, 533-536, 539, 549, 551-555 |
| C9 | C9E00124-00136, 142, 155-160, 162-183, 185-187, 189-197, 200-205, 209-216, 218, 221-234, 236-240, 242, 244-245, 247-270, 272-275, 277-282, 284-287, 290-291, 293-316, 318-319, 321, 323-333, 336-337, 339-342, 346 X3R00100-00119, 132-151, 158-168, 170-171, 175-198, 200-213, 225-227, 229, 234, 236-248, 250-251, 259-264, 271-275, 289-290, 297-298, 306-314, 321-323, 328-335, 340-346, 352, 358-368, 378, 380-391, 394-405, 411-416, 422, 428-451, 456-459, 465-467, 470, 472, 486-490, 493, 495-497, 499-504, 506-507, 509-514, 517, 519-521, 535 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3041332 | SFWR GP-A6001 |
| 1 | 3041333 | SFWR GP-A6001 |
| 1 | 3041334 | SFWR GP-A6001 |
| 1 | 3041335 | SFWR GP-A6001 |
| 1 | 3041336 | SFWR GP-A6001 |
| 1 | 3041337 | SFWR GP-A6001 |
| 1 | 3041338 | SFWR GP-A6001 |
| 1 | 3041339 | SFWR GP-A6001 |
| 1 | 3041340 | SFWR GP-A6001 |
| 1 | 3041341 | SFWR GP-A6001 |
| 1 | 3041342 | SFWR GP-A6001 |
| 1 | 3041343 | SFWR GP-A6001 |
| 1 | 3041344 | SFWR GP-A6001 |
| 1 | 3041345 | SFWR GP-A6001 |
| 1 | 3041346 | SFWR GP-A6001 |
| 1 | 3041347 | SFWR GP-A6001 |
| 1 | 3041348 | SFWR GP-A6001 |
| 1 | 3041349 | SFWR GP-A6001 |
| 1 | 3041350 | SFWR GP-A6001 |
| 1 | 3041351 | SFWR GP-A6001 |
| 1 | 3041352 | SFWR GP-A6001 |
| 1 | 3041353 | SFWR GP-A6001 |
| 1 | 3041354 | SFWR GP-A6001 |
| 1 | 3041355 | SFWR GP-A6001 |
| 1 | 3041356 | SFWR GP-A6001 |
| 1 | 3041357 | SFWR GP-A6001 |
| 1 | 3041410 | SFWR GP-A6001 |
| 1 | 3041411 | SFWR GP-A6001 |
| 1 | 3041412 | SFWR GP-A6001 |
| 1 | 3041413 | SFWR GP-A6001 |
| 1 | 3041414 | SFWR GP-A6001 |
| 1 | 3041415 | SFWR GP-A6001 |
| 1 | 3041416 | SFWR GP-A6001 |
| 1 | 3041417 | SFWR GP-A6001 |
| 1 | 3041418 | SFWR GP-A6001 |
| 1 | 3041419 | SFWR GP-A6001 |
| 1 | 3041420 | SFWR GP-A6001 |
| 1 | 3041421 | SFWR GP-A6001 |
| 1 | 3041422 | SFWR GP-A6001 |
| 1 | 3041423 | SFWR GP-A6001 |
| 1 | 3041424 | SFWR GP-A6001 |
| 1 | 3041425 | SFWR GP-A6001 |
| 1 | 3041426 | SFWR GP-A6001 |
| 1 | 3041427 | SFWR GP-A6001 |
| 1 | 3041428 | SFWR GP-A6001 |
| 1 | 3041429 | SFW GP-A6001 |
| 1 | 3041430 | SFW GP-A6001 |
| 1 | 3041431 | SFWR GP-A6001 |
| 1 | 3041432 | SFWR GP-A6001 |
| 1 | 3041433 | SFWR GP-A6001 |
| 1 | 3041434 | SFWR GP-A6001 |
| 1 | 3041435 | SFWR GP-A6001 |
| *******Group 2******* | ||
| 1 | 3041332 | SFWR GP-A6001 |
| 1 | 3041333 | SFWR GP-A6001 |
| 1 | 3041334 | SFWR GP-A6001 |
| 1 | 3041335 | SFWR GP-A6001 |
| 1 | 3041336 | SFWR GP-A6001 |
| 1 | 3041337 | SFWR GP-A6001 |
| 1 | 3041338 | SFWR GP-A6001 |
| 1 | 3041339 | SFWR GP-A6001 |
| 1 | 3041340 | SFWR GP-A6001 |
| 1 | 3041341 | SFWR GP-A6001 |
| 1 | 3041342 | SFWR GP-A6001 |
| 1 | 3041343 | SFWR GP-A6001 |
| 1 | 3041344 | SFWR GP-A6001 |
| 1 | 3041345 | SFWR GP-A6001 |
| 1 | 3041346 | SFWR GP-A6001 |
| 1 | 3041347 | SFWR GP-A6001 |
| 1 | 3041348 | SFWR GP-A6001 |
| 1 | 3041349 | SFWR GP-A6001 |
| 1 | 3041350 | SFWR GP-A6001 |
| 1 | 3041351 | SFWR GP-A6001 |
| 1 | 3041352 | SFWR GP-A6001 |
| 1 | 3041353 | SFWR GP-A6001 |
| 1 | 3041354 | SFWR GP-A6001 |
| 1 | 3041355 | SFWR GP-A6001 |
| 1 | 3041356 | SFWR GP-A6001 |
| 1 | 3041357 | SFWR GP-A6001 |
| 1 | 3041410 | SFWR GP-A6001 |
| 1 | 3041411 | SFWR GP-A6001 |
| 1 | 3041412 | SFWR GP-A6001 |
| 1 | 3041413 | SFWR GP-A6001 |
| 1 | 3041414 | SFWR GP-A6001 |
| 1 | 3041415 | SFWR GP-A6001 |
| 1 | 3041416 | SFWR GP-A6001 |
| 1 | 3041417 | SFWR GP-A6001 |
| 1 | 3041418 | SFWR GP-A6001 |
| 1 | 3041419 | SFWR GP-A6001 |
| 1 | 3041420 | SFWR GP-A6001 |
| 1 | 3041421 | SFWR GP-A6001 |
| 1 | 3041422 | SFWR GP-A6001 |
| 1 | 3041423 | SFWR GP-A6001 |
| 1 | 3041424 | SFWR GP-A6001 |
| 1 | 3041425 | SFWR GP-A6001 |
| 1 | 3041426 | SFWR GP-A6001 |
| 1 | 3041427 | SFWR GP-A6001 |
| 1 | 3041428 | SFWR GP-A6001 |
| 1 | 3041429 | SFW GP-A6001 |
| 1 | 3041430 | SFW GP-A6001 |
| 1 | 3041431 | SFWR GP-A6001 |
| 1 | 3041432 | SFWR GP-A6001 |
| 1 | 3041433 | SFWR GP-A6001 |
| 1 | 3041434 | SFWR GP-A6001 |
| 1 | 3041435 | SFWR GP-A6001 |
ACTION REQUIRED
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| Follow this procedure to update the EMCP3 with new software 1. Stop the Genset if it is running. Reference the appropriate documentation for this step. 2. Connect the Communication Adaptor to the Service Connector on EMCP Control Panel. (For electronic engines the Engine Control Must be powered down) 3. Use Caterpillar Electronic Technician (ET), minimum 2006B version 1.0, to perform a Copy Configuration of the EMCP3 control. 4. Flash the appropriate new EMCP3 software. See TABLE 1 for EMCP3.2 and TABLE 2 for EMCP3.3 NOTE - Special cases: i)If the Genset has Software part number 266-5553, please see Special Instructions REHS3671. ii)If the Genset is an MUI engine the previous Software needs to be updated to Oct 2006 Software, and the sensor map number 2 needs to be programmed. Please see Special Instructions REHS3671. 5. Disconnect Service Connector. (Repower Engine Control on Electronic Engines) |
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| Image1 |
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| Image2 |
OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | |||||
| NOTE: This is a 0.5-hour job for Group 1 | |||||
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| *******Group 2******* | |||||
| NOTE: This is a 0.5-hour job for Group 2 | |||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| Priority - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE FOR EMCP 3.2 AND EMCP 3.3 CONTROLS, PART NUMBERS 227-5801 and 227-5802 MODELS INVOLVED - Certain 3500B, 3500C, 3406C, C-18, C32, C27, C15, C18, C9 Generators Dear Caterpillar Product Owner: New software needs to be installed on the products listed below. The EMCP3 controls may reset which will cause it to change from a RUN or AUTO state to the STOP state. You will not be charged for the service performed.Contact your local Caterpillar dealer to schedule this service. The dealer will advise you of the time required to complete this service. Please refer to your dealer the Service Letter dated (---- This date will be filled out when the letter is issued) when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible. Caterpillar Inc. Please refer the dealer to their Service Letter dated 02Mar2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 02Mar2007 Service Letter |
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