PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE ON CERTAIN C-13 INDUSTIRAL ENGINES INSTALLED IN AGRICULTIRAL PRODUCTS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE ON CERTAIN C-13 INDUSTIRAL ENGINES INSTALLED IN AGRICULTIRAL PRODUCTS

Usage:

Information for equipment:


ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-ENGINE

Factory Password System for Caterpillar ECM Engines {1000, 1900, 7620} 2005/03/28
Setting of the Top Engine Limit (TEL) for Industrial and Petroleum Engines {1900, 1901} 2012/11/30
New Software Is Now Used for C13Industrial Engines {1901, 1920} 2010/10/22
New Software is Now Used on Current Production C9, C11, C13, C15, C18, and Certain C27 Industrial Engines {1901, 1920} 2011/02/02
New Software Is Available for Certain C13 Industrial Engines {1901, 1920} 2011/05/25
Engine ECM Clearing Process for Dealers Is Now Available on Certain Applications {1901, 1920} 2013/10/28
Cat<SUP>&reg;</SUP> Reman Announces the Availability of Additional Engine Components for Certain Engine Applications {1052, 1053, 108F, 1210, 1265, 1290, 1405, 1901, 5510} 2015/06/26
A New Electronic Control Module Wash Out Process {1901, 1920} A New Electronic Control Module Wash Out Process {1901, 1920}
New CAT Inspect Form Available for EMCP Troubleshooting and Inspection {0374, 4490, 7451, 7620} New CAT Inspect Form Available for EMCP Troubleshooting and Inspection {0374, 4490, 7451, 7620}
New Software Is Used on Certain C9 and C13 Engines {1920} New Software Is Used on Certain C9 and C13 Engines {1920}

Self-Diagnostics C11 and C13 Industrial Engines
Diagnostic Lamp C11 and C13 Industrial Engines
Fault Logging C11 and C13 Industrial Engines
Engine Operation with Intermittent Diagnostic Codes C11 and C13 Industrial Engines
Gauges and Indicators C11 and C13 Industrial Engines
Engine Operation with Active Diagnostic Codes C11 and C13 Industrial Engines
Cold Weather Starting C11 and C13 Industrial Engines
Engine Protective Devices - Check C11 and C13 Industrial Engines
Monitoring System C11 and C13 Industrial Engines
Diagnostic Flash Code Retrieval C11 and C13 Industrial Engines
Configuration Parameters C11 and C13 Industrial Engines
Grounding Stud - Inspect/Clean/Tighten C11 and C13 Industrial Engines

PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS



PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE ON CERTAIN C-13 INDUSTIRAL ENGINES INSTALLED IN AGRICULTIRAL PRODUCTS PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE ON CERTAIN C-13 INDUSTIRAL ENGINES INSTALLED IN AGRICULTIRAL PRODUCTS
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS


Rerate Software Causes the ECM to Lock Up After Flashing{1901} Rerate Software Causes the ECM to Lock Up After Flashing{1901}

PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS


APPEARANCE CHANGE ON REMAN SHORT BLOCKS APPEARANCE CHANGE ON REMAN SHORT BLOCKS

PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN C7, C9, C9.3, C10, C11, C12, C13, C15, C16, C18, C27, C32, 3126B, 3306B, 3406C, 3412C, 3412E, AND 3456 ENGINES AND GENERATOR SETS

Customer Passwords C11, C13, C15, and C18 Industrial Engines
System Overview C11, C13, C15, and C18 Industrial Engines
Factory Passwords C11, C13, C15, and C18 Industrial Engines
ECM Will Not Accept Factory Passwords C11, C13, C15, and C18 Industrial Engines
Event Codes C11, C13, C15, and C18 Industrial Engines
Timing - Calibrate C11, C13, C15, and C18 Industrial Engines
Configuration Parameters C11, C13, C15, and C18 Industrial Engines
Data Link - Test C11, C13, C15, and C18 Industrial Engines
Symptom Troubleshooting C11, C13, C15, and C18 Industrial Engines
Engine Stalls at Low RPM C11, C13, C15, and C18 Industrial Engines
ECM Software - Install C11, C13, C15, and C18 Industrial Engines

Engine Control Module - Remove and Install C11 and C13 Industrial Engines

Updated Flash Procedure for All Caterpillar Products {1920, 7610, 7620} 2014/09/16


REBE1306-01

16Oct2006
(Revised 14Nov2006)


O-662

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE ON CERTAIN C-13 INDUSTIRAL ENGINES INSTALLED IN AGRICULTIRAL PRODUCTS

7620 1901 1902
PI31165
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31165" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31165" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the October 16, 2006 Service Letter. Changes have been made to the Problem Description and the Customer Notification Letter.


COMPLETION DATE

TERMINATION DATE

30Apr2007 31Oct2007

PROBLEM

Certain C13 engines installed in Class Lexion 570 combines are experiencing high fuel consumption during light load conditions. New governor software has been developed to improve fuel economy in the light load conditions.

AFFECTED PRODUCT

Model Identification Number
C13  LGK00146, 161, 167, 169, 171, 173, 177, 179, 185, 194, 205-207, 211, 214, 218, 222-223, 226, 229, 235, 255, 316, 331, 334-335, 337, 713, 718-721, 723, 725, 727-728, 730-731, 733, 739-742, 744-745, 747, 749-750, 760, 765-766, 773, 778, 781, 783, 787-788, 790, 796, 798-800, 805, 809-812, 814, 817, 819, 821, 825, 827-829, 831-833, 856, 861-862, 866-867, 873, 876, 880, 887, 889, 891, 897, 901, 905, 908, 912-913, 917-918, 924-930, 932, 934-935, 937-940, 976, 984-985, 994, 996-997, 1003, 1006, 1033-1034, 1036, 1038-1039, 1041, 1045, 1048, 1051, 1053, 1056, 1058-1059, 1065, 1068, 1071-1072, 1074-1075, 1078, 1137, 1150, 1168-1169, 1172-1173, 1175-1177, 1180, 1184-1186, 1189, 1201-1203, 1205-1206, 1208-1210, 1212-1213, 1215-1220, 1223, 1225, 1227-1234, 1236, 1240, 1242, 1244, 1246, 1251-1252, 1256, 1270, 1284, 1294, 1302, 1317-1318, 1321, 1345, 1394, 1396, 1403, 1405, 1410, 1413, 1418, 1420, 1422, 1424, 1426, 1428, 1436, 1438-1442, 1527, 1537, 1540-1541, 1544-1545, 1548, 1554-1555, 1557-1558, 1560-1563, 1575, 1577, 1582, 1585-1586, 1591-1592, 1594, 1597-1600, 1604-1606, 1609-1611, 1614-1616, 1618, 1622-1624, 1629, 1643-1644, 1654-1655, 1659, 1661, 1664, 1667, 1669-1670, 1674-1675, 1682-1683, 1686, 1688, 1692, 1698, 1747, 1761, 1788, 1800, 1804-1807, 1809, 1818, 1820-1821, 1824, 1827-1829, 1831-1833, 1835, 1839, 1846, 1848, 1857, 1866-1869, 1871, 1875-1877, 1880, 1885, 1887-1888, 1907, 1924-1926, 1983, 1991-1992, 1994-1995, 1997, 2005, 2011, 2013, 2037-2038, 2040, 2042, 2048, 2090-2091, 2093-2094, 2098, 2100, 2102, 2106, 2120-2122, 2128, 2133, 2137, 2141, 2144, 2154, 2159-2160, 2164, 2166, 2175, 2182, 2189, 2191-2192, 2194-2195, 2201-2202, 2205, 2207, 2209-2210, 2213-2215, 2221, 2223, 2226-2228, 2231, 2233, 2235, 2239-2241, 2245, 2247, 2249, 2251-2253, 2256, 2263, 2267, 2271-2272, 2278-2281, 2285, 2302, 2306, 2321, 2325, 2330, 2337, 2346, 2349, 2361, 2363-2364, 2368, 2401, 2411

PARTS NEEDED

Qty

Part Number Description
1 2956285 SOFTWARE GROUP

ACTION REQUIRED

Flash new software version for some ag customers.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 0.5-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR FLASHING ENGINE SOFTWARE

MODELS INVOLVED - CERTAIN C-13 INDUSTIRAL ENGINES INSTALLED IN AGRICULTIRAL PRODUCTS

Dear Caterpillar Product Owner:


570 Class Lexion Combines powered by certain C13 engines are experiencing high fuel consumption in light load conditions. New engine software needs to be installed to improve fuel economy for light load conditions. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 16Oct2006 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 16Oct2006 Service Letter


Rework Procedure


 
1. After flashing your selected fls file to the ECM, the droop fincition must be activated.

2. In ET open the Configuration screen.
3. Select "Configuration Group 1".
4. Enable the feature "Run-out Spd droop".
5. Key off - Key on. Go.
6. In the config screen. also please check that the coolant level sensor is "installed" on all C13 engines. There may be some ealier prefixes where this function has not been activated.
 
 

Caterpillar Information System:

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