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March 2009
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PRODUCT LINE ADDITIONS:
REMANUFACTURED LONG BLOCKS FOR CERTAIN 3100, C-15 AND 3400 SERIES ENGINE APPLICATIONS
Announcement
The Caterpillar Remanufactured Products Group announces the expansion of the remanufactured long blocks for various engine applications.
Coverage
These remanufactured long blocks will provide dealers and customers with an additional repair option. Refer to the following table for engine model and application identification. For further consist details, please see the Long Block Technical Supplements or the Long Block Matrix on the Reman website.
Features And Benefits
Cat
? Remanufactured Engine Components offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured Engine Components. Cat Remanufactured Engine Components provide immediate, off-the-shelf availability at a fraction of the new price.| Features | Benefits |
| All critical engineering changes and updates included | Improved reliability and performance |
| Worldwide availability through Caterpillar? parts distribution system | Customer access regardless of location |
| Backed by Cat warranty | Consistent support |
Core Acceptance
Core Acceptance Criteria for Caterpillar Remanufactured Engine Components is simple, visual, and requires no special tools. Consult your Core Acceptance Guide for complete details.
Warranty
Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date.
In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com
If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN or use our E-mail address--Reman_Help@cat.com.