CHANGE OF REMAN CORE ACCEPTANCE FOR SHORT ; LONG BLOCKS Caterpillar

  March 2001  

CHANGE OF REMAN CORE ACCEPTANCE FOR SHORT & LONG BLOCKS

Announcement

Caterpillar Remanufactured Products is announcing a change to core acceptance guidelines. Effective March 1, 2001, Reman will accept short and long blocks with minor disassembly but the dealer will be assessed an add charge.

Current criteria for acceptance of short and long block cores require that they are fully assembled and complete without exception (reference SELD0026 and SELD0029). Disassembled cores are rejected with no core refund. However, occasionally a block core is returned with a connecting rod or main (crankshaft) bearing cap removed, a condition that may not necessitate rejection of the core if all parts are accounted for and there is no handling damage. Reman will now accept cores in this condition to avoid unnecessary rejections back to the dealer.

The following changes will be implemented to the core return process:

1) For each connecting rod that is disassembled, an add charge will be applied equal to the replacement value of an equivalent new con rod assembly for that engine model (year 2001 pricing):
 

2) For each main (crankshaft) bearing cap that is disassembled and returned as a loose part with the block core, an add charge will be applied based on engine size (medium or heavy-duty).
 

3) For each main (crankshaft) bearing cap that is disassembled and not returned with the block core, or for any additional disassembly beyond bearing caps, the block will be rejected with no core refund.

Add charges are intended to be used on an exception basis only. Fully assembled cores continue to be the standard of acceptability. Other core return criteria for these products remain unchanged.

Examples

1) A 3406C short block core 0R7698 is returned with one connecting rod cap disassembled, and otherwise qualifies for full core refund.

2) A 3126B long block core 0R7907 is returned with two main bearing caps disassembled and loose in a box with the core, and otherwise qualifies for full core refund.

3) A 3306 short block 0R9205 is returned with one connecting rod cap disassembled and a crack in the top deck face.

Core Management/Returns

Please refer to the Caterpillar Core Management Information System (CMIS) entitlement parts inquiry screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail. This information is available at all North American Commercial Division Caterpillar Dealerships. Also, refer to the Reman Products Guide section called "Operations & Core Management" for complete information concerning Reman Policies and Core Management (SELD0122-05), Core Management Systems & Operations Procedures (SELD0040-07), and Shipping Instructions (SELD0039-04) If you have any questions regarding core management and returns, feel free to call the Reman Core Administration toll free at (800) 537-2928. For assistance with technical questions, call the Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address--REMANHE.