C4.4 and C6.6 Engines Caterpillar


Event Codes

Usage:

C4.4 448
Event codes are generated when abnormal operating conditions exist. A further explanation of event codes and the engine monitoring system are described after Table 2.

Portions of this material are reprinted with permission from SAE J1939DA_201607© 2016 SAE International. SAE International is not responsible for any use or translation of this material, in whole or in part. Please contact SAE International to obtain a complete copy of SAE J1939DA_201607, the official definitive source of this standard.

Event Codes in J1939 Code Order

Table 1 is a list of the event codes for the engine. The event codes are listed in order of J1939 codes. The event codes are cross-referenced with the appropriate procedure that can be used to troubleshoot the code.

Table 1
Event Codes 
J1939 Code and Description  CDL Code and Description  Troubleshooting Procedure 
E265 (1)
User Defined Shutdown 
This code does not indicate a fault. This code indicates that the ground level shutdown switch has been activated. 
E1217 (3)
Delayed Engine Shutdown Override 
This code does not indicate a fault. This code indicates that the delayed engine shutdown has been overridden. 
E1267-1
Hydraulic Oil Filter Plugged 
Refer to the troubleshooting guide for the machine. 
E1267-2
Hydraulic Oil Filter Plugged 
Refer to the troubleshooting guide for the machine. 
E1267-3
Hydraulic Oil Filter Plugged 
Refer to the troubleshooting guide for the machine. 
E1363 (1)
Low Engine Cooling Fan Speed 
Troubleshooting, "Cooling Fan Speed - Test" 
97-15
Water In Fuel Indicator : High - least severe (1) 
E232 (1)
High Fuel/Water Separator Water Level 
Troubleshooting, "Fuel Contains Water" 
97-16
Water In Fuel Indicator : High - moderate severity (2) 
E232 (2)
High Fuel/Water Separator Water Level 
Troubleshooting, "Fuel Contains Water" 
98-1
Engine Oil Level : Low - most severe (3) 
E171 (3)
Low Engine Oil Level 
Troubleshooting, "Oil Level Is Low" 
98-18
Engine Oil Level : Low - moderate severity (2) 
E171 (2)
Low Engine Oil Level 
Troubleshooting, "Oil Level Is Low" 
100-1
Engine Oil Pressure : Low - most severe (3) 
E360 (3)
Low Engine Oil Pressure 
Troubleshooting, "Oil Pressure Is Low" 
100-17
Engine Oil Pressure : Low - least severe (1) 
E360 (1)
Low Engine Oil Pressure 
Troubleshooting, "Oil Pressure Is Low" 
100-18
Engine Oil Pressure : Low - moderate severity (2) 
E360 (2)
Low Engine Oil Pressure 
Troubleshooting, "Oil Pressure Is Low" 
102-16
Engine Intake Manifold #1 Pressure : High - moderate severity (2) 
E1044 (2)
High Intake Manifold Pressure 
Troubleshooting, "Intake Manifold Air Pressure Is High" 
102-18
Engine Intake Manifold #1 Pressure : Low - moderate severity (2) 
E1045 (2)
Low Intake Manifold Pressure 
Troubleshooting, "Intake Manifold Air Pressure Is Low" 
105-0
Engine Intake Manifold #1 Temperature : High - most severe (3) 
E539 (3)
High Intake Manifold Air Temperature 
Troubleshooting, "Intake Manifold Air Temperature Is High" 
105-15
Engine Intake Manifold #1 Temperature : High - least severe (1) 
E539 (1)
High Intake Manifold Air Temperature 
Troubleshooting, "Intake Manifold Air Temperature Is High" 
105-16
Engine Intake Manifold #1 Temperature : High - moderate severity (2) 
E539 (2)
High Intake Manifold Air Temperature 
Troubleshooting, "Intake Manifold Air Temperature Is High" 
107-15
Engine Air Filter 1 Differential Pressure : High - least severe (1) 
E583 (1)
High Engine Air Filter #1 Differential Pressure 
Troubleshooting, "Inlet Air Is Restricted" 
107-16
Engine Air Filter 1 Differential Pressure : High - moderate severity (2) 
E583 (2)
High Engine Air Filter #1 Differential Pressure 
Troubleshooting, "Inlet Air Is Restricted" 
110-0
Engine Coolant Temperature : High - most severe (3) 
E361 (3)
High Engine Coolant Temperature 
Troubleshooting, "Coolant Temperature Is High" 
110-15
Engine Coolant Temperature : High - least severe (1) 
E361 (1)
High Engine Coolant Temperature 
Troubleshooting, "Coolant Temperature Is High" 
110-16
Engine Coolant Temperature : High - moderate severity (2) 
E361 (2)
High Engine Coolant Temperature 
Troubleshooting, "Coolant Temperature Is High" 
111-1
Engine Coolant Level : Low - most severe (3) 
E2143 (3)
Low Engine Coolant Level 
Troubleshooting, "Coolant Level Is Low" 
111-18
Engine Coolant Level : Low - moderate severity (2) 
E2143 (2)
Low Engine Coolant Level 
Troubleshooting, "Coolant Level Is Low" 
157-15
Engine Injector Metering Rail #1 Pressure : High - least severe (1) 
E396 (1)
High Fuel Rail Pressure 
Troubleshooting, "Fuel Rail Pressure Problem" 
157-16
Engine Injector Metering Rail #1 Pressure : High - moderate severity (2) 
E396 (2)
High Fuel Rail Pressure 
Troubleshooting, "Fuel Rail Pressure Problem" 
157-17
Engine Injector Metering Rail #1 Pressure : Low - least severe (1) 
E398 (1)
Low Fuel Rail Pressure 
Troubleshooting, "Fuel Rail Pressure Problem" 
157-18
Engine Injector Metering Rail #1 Pressure : Low - moderate severity (2) 
E398 (2)
Low Fuel Rail Pressure 
Troubleshooting, "Fuel Rail Pressure Problem" 
168-31
Battery Potential / Power Input #1 
E441 (1)
Idle Elevated to Increase Battery Voltage 
Troubleshooting, "Battery Problem" 
174-15
Engine Fuel Temperature 1 : High - least severe (1) 
E363 (1)
High Fuel Supply Temperature 
Troubleshooting, "Fuel Temperature Is High" 
174-16
Engine Fuel Temperature 1 : High - moderate severity (2) 
E363 (2)
High Fuel Supply Temperature 
Troubleshooting, "Fuel Temperature Is High" 
190-0
Engine Speed : High - most severe (3) 
E362 (3)
Engine Overspeed 
Troubleshooting, "Engine Overspeeds" 
190-15
Engine Speed : High - least severe (1) 
E362 (1)
Engine Overspeed 
Troubleshooting, "Engine Overspeeds" 
412-15
Engine Exhaust Gas Recirculation Temperature : High - least severe (1) 
E1092 (1)
High EGR Temperature 
Troubleshooting, "NRS Exhaust Gas Temperature Is High" 
412-16
Engine Exhaust Gas Recirculation Temperature : High - moderate severity (2) 
E1092 (2)
High EGR Temperature 
Troubleshooting, "NRS Exhaust Gas Temperature Is High" 
593-31
Engine Idle Shutdown has Shutdown Engine 
E1171 (1)
Engine Idle Shutdown Occurred 
This code indicates that an engine idle shutdown has occurred.
This code does not represent a fault. 
594-31
Engine Idle Shutdown Driver Alert Mode 
E1172 (3)
Engine Idle Shutdown Pending 
This code indicates that an engine idle shutdown is about to occur.
This code does not represent a fault. 
649-7
Engine Exhaust Back Pressure Regulator Control Command : Not Responding Properly 
E1263 (2)
Engine Exhaust Back Pressure Regulator Not Responding to Command 
Troubleshooting, "Motorized Valve - Test" 
1239-0
Engine Fuel Leakage 1 : High - most severe (3) 
E499 (3)
Fuel Rail #1 Pressure Leak 
Troubleshooting, "Fuel Rail Pressure Problem" 
1639-17
Fan Speed: Low - least severe (1) 
E1363 (1)
Low Engine Cooling Fan Speed 
Troubleshooting, "Cooling Fan Speed - Test" 
1664-31
Engine Automatic Start Failed 
E225 (3)
Engine Overcrank 
Troubleshooting, "Engine Cranks but Does not Start" 
2602-17
Hydraulic Oil Level : Low - least severe (1) 
E235 (1)
Low Hydraulic Oil Level 
Refer to the troubleshooting guide for the machine. 
2602-18
Hydraulic Oil Level : Low - moderate severity (2) 
E235 (2)
Low Hydraulic Oil Level 
Refer to the troubleshooting guide for the machine. 
2659-7
Engine Exhaust Gas Recirculation (EGR) Mass Flow Rate : Not Responding Properly 
E1319 (2)
EGR Mass Flow Rate Not Responding 
Troubleshooting, "NRS Mass Flow Rate Problem" 
2791-7
Engine Exhaust Gas Recirculation (EGR) Valve Control : Not Responding Properly 
E1121 (2)
EGR Valve Control Not Responding to Command 
Troubleshooting, "Motorized Valve - Test" 
3242-17
Aftertreatment #1 DPF Intake Gas Temperature : Low - least severe (1) 
E1014 (1)
Low DPF #1 Intake Temperature 
Troubleshooting, "Diesel Particulate Filter Temperature Is Low" 
3242-18
Aftertreatment #1 DPF Intake Gas Temperature : Low - moderate severity (2) 
E1014 (2)
Low DPF #1 Intake Temperature 
Troubleshooting, "Diesel Particulate Filter Temperature Is Low" 
3719-0
DPF #1 Soot Loading Percent : High - most severe (3) 
E995 (3)
High DPF #1 Soot Loading 
Troubleshooting, "Diesel Particulate Filter Collects Excessive Soot" 
3719-16
DPF #1 Soot Loading Percent : High - moderate severity (2) 
E995 (2)
High DPF #1 Soot Loading 
Troubleshooting, "Diesel Particulate Filter Collects Excessive Soot" 
4215-15
Ground-Level Shutdown Activated : High - least severe (1) 
E678 (1)
Ground Level Shutdown - Warning 
This code indicates that the ground level shutdown switch has been operated. This code does not indicate a fault. 
5536–0
Hydraulic Oil Temperature : High - most severe (3) 
E878 (3)
High Hydraulic Oil Temperature 
Refer to the troubleshooting guide for the machine. 
5536–16
Hydraulic Oil Temperature : High - moderate severity (2) 
E878 (2)
High Hydraulic Oil Temperature 
Refer to the troubleshooting guide for the machine. 
5571–0
High-Pressure Common Rail Fuel Pressure Relief Valve : High - most Severe (3) 
E1264 (3)
High-Pressure Common Rail Fuel Pressure Relief Valve : Active 
Troubleshooting, "Fuel Rail Pressure Problem" 
5571–16
High-Pressure Common Rail Fuel Pressure Relief Valve : High - moderate severity (2) 
E1264 (2)
High-Pressure Common Rail Fuel Pressure Relief Valve : Active 
Troubleshooting, "Fuel Rail Pressure Problem" 
5629-31
DPF Active Regeneration Inhibited Due to Low Exhaust Gas Pressure 
E1265 (1)
DPF Active Regeneration Inhibited Due to Low Exhaust Gas Pressure 
Troubleshooting, "Diesel Particulate Filter Collects Excessive Soot" 

Event Codes in Cat Data Link (CDL) Code Order

Table 2 is a list of the event codes for the engine. The event codes are listed in order of CDL codes. The event codes are cross-referenced with the appropriate procedure that can be used to troubleshoot the code.

Table 2
Event Codes 
CDL Code and Description  J1939 Code and Description  Troubleshooting Procedure 
E171 (3)
Low Engine Oil Level 
98-1
Engine Oil Level : Low - most severe (3) 
Troubleshooting, "Oil Level Is Low" 
E171 (2)
Low Engine Oil Level 
98-18
Engine Oil Level : Low - moderate severity (2) 
Troubleshooting, "Oil Level Is Low" 
E225 (3)
Engine Overcrank 
1664-31
Engine Automatic Start Failed 
Troubleshooting, "Engine Cranks but Does not Start" 
E232 (1)
High Fuel/Water Separator Water Level 
97-15
Water In Fuel Indicator : High - least severe (1) 
Troubleshooting, "Fuel Contains Water" 
E232 (2)
High Fuel/Water Separator Water Level 
97-16
Water In Fuel Indicator : High - moderate severity (2) 
Troubleshooting, "Fuel Contains Water" 
E235 (1)
Low Hydraulic Oil Level 
2602-17
Hydraulic Oil Level : Low - least severe (1) 
Refer to the troubleshooting guide for the machine. 
E235 (2)
Low Hydraulic Oil Level 
2602-18
Hydraulic Oil Level : Low - moderate severity (2) 
Refer to the troubleshooting guide for the machine. 
E265 (1)
User Defined Shutdown 
This code does not indicate a fault. This code indicates that the ground level shutdown switch has been activated. 
E360 (1)
Low Engine Oil Pressure 
100-17
Engine Oil Pressure : Low - least severe (1) 
Troubleshooting, "Oil Pressure Is Low" 
E360 (2)
Low Engine Oil Pressure 
100-18
Engine Oil Pressure : Low - moderate severity (2) 
Troubleshooting, "Oil Pressure Is Low" 
E360 (3)
Low Engine Oil Pressure 
100-1
Engine Oil Pressure : Low - most severe (3) 
Troubleshooting, "Oil Pressure Is Low" 
E361 (1)
High Engine Coolant Temperature 
110-15
Engine Coolant Temperature : High - least severe (1) 
Troubleshooting, "Coolant Temperature Is High" 
E361 (2)
High Engine Coolant Temperature 
110-16
Engine Coolant Temperature : High - moderate severity (2) 
Troubleshooting, "Coolant Temperature Is High" 
E361 (3)
High Engine Coolant Temperature 
110-0
Engine Coolant Temperature : High - most severe (3) 
Troubleshooting, "Coolant Temperature Is High" 
E362 (1)
Engine Overspeed 
190-15
Engine Speed : High - least severe (1) 
Troubleshooting, "Engine Overspeeds" 
E362 (3)
Engine Overspeed 
190-0
Engine Speed : High - most severe (3) 
Troubleshooting, "Engine Overspeeds" 
E363 (1)
High Fuel Supply Temperature 
174-15
Engine Fuel Temperature 1 : High - least severe (1) 
Troubleshooting, "Fuel Temperature Is High" 
E363 (2)
High Fuel Supply Temperature 
174-16
Engine Fuel Temperature 1 : High - moderate severity (2) 
Troubleshooting, "Fuel Temperature Is High" 
E396 (1)
High Fuel Rail Pressure 
157-15
Engine Injector Metering Rail #1 Pressure : High - least severe (1) 
Troubleshooting, "Fuel Rail Pressure Problem" 
E396 (2)
High Fuel Rail Pressure 
157-16
Engine Injector Metering Rail #1 Pressure : High - moderate severity (2) 
Troubleshooting, "Fuel Rail Pressure Problem" 
E398 (1)
Low Fuel Rail Pressure 
157-17
Engine Injector Metering Rail #1 Pressure : Low - least severe (1) 
Troubleshooting, "Fuel Rail Pressure Problem" 
E398 (2)
Low Fuel Rail Pressure 
157-18
Engine Injector Metering Rail #1 Pressure : Low - moderate severity (2) 
Troubleshooting, "Fuel Rail Pressure Problem" 
E441 (1)
Idle Elevated to Increase Battery Voltage 
168-31
Battery Potential / Power Input #1 
Troubleshooting, "Battery Problem" 
E499 (3)
Fuel Rail #1 Pressure Leak 
1239-0
Engine Fuel Leakage 1 : High - most severe (3) 
Troubleshooting, "Fuel Rail Pressure Problem" 
E539 (1)
High Intake Manifold Air Temperature 
105-15
Engine Intake Manifold #1 Temperature : High - least severe (1) 
Troubleshooting, "Intake Manifold Air Temperature Is High" 
E539 (2)
High Intake Manifold Air Temperature 
105-16
Engine Intake Manifold #1 Temperature : High - moderate severity (2) 
Troubleshooting, "Intake Manifold Air Temperature Is High" 
E539 (3)
High Intake Manifold Air Temperature 
105-0
Engine Intake Manifold #1 Temperature : High - most severe (3) 
Troubleshooting, "Intake Manifold Air Temperature Is High" 
E583 (1)
High Engine Air Filter #1 Differential Pressure 
107-15
Engine Air Filter 1 Differential Pressure : High - least severe (1) 
Troubleshooting, "Inlet Air Is Restricted" 
E583 (2)
High Engine Air Filter #1 Differential Pressure 
107-16
Engine Air Filter 1 Differential Pressure : High - moderate severity (2) 
Troubleshooting, "Inlet Air Is Restricted" 
E678 (1)
Ground Level Shutdown - Warning 
4215-15
Ground-Level Shutdown Activated : High - least severe (1) 
This code indicates that the ground level shutdown switch has been operated. This code does not indicate a fault. 
E878 (2)
High Hydraulic Oil Temperature 
5536–16
Hydraulic Oil Temperature : High - moderate severity (2) 
Refer to the troubleshooting guide for the machine. 
E878 (3)
High Hydraulic Oil Temperature 
5536–0
Hydraulic Oil Temperature : High - most severe (3) 
Refer to the troubleshooting guide for the machine. 
E995 (3)
High DPF #1 Soot Loading 
3719-0
DPF #1 Soot Loading Percent : High - most severe (3) 
Troubleshooting, "Diesel Particulate Filter Collects Excessive Soot" 
E995 (2)
High DPF #1 Soot Loading 
3719-16
DPF #1 Soot Loading Percent : High - moderate severity (2) 
Troubleshooting, "Diesel Particulate Filter Collects Excessive Soot" 
E1014 (1)
Low DPF #1 Intake Temperature 
3242-17
Aftertreatment #1 DPF Intake Gas Temperature : Low - least severe (1) 
Troubleshooting, "Diesel Particulate Filter Temperature Is Low" 
E1014 (2)
Low DPF #1 Intake Temperature 
3242-18
Aftertreatment #1 DPF Intake Gas Temperature : Low - moderate severity (2) 
Troubleshooting, "Diesel Particulate Filter Temperature Is Low" 
E1044 (2)
High Intake Manifold Pressure 
102-16
Engine Intake Manifold #1 Pressure : High - moderate severity (2) 
Troubleshooting, "Intake Manifold Air Pressure Is High" 
E1045 (2)
Low Intake Manifold Pressure 
102-18
Engine Intake Manifold #1 Pressure : Low - moderate severity (2) 
Troubleshooting, "Intake Manifold Air Pressure Is Low" 
E1092 (1)
High EGR Temperature 
412-15
Engine Exhaust Gas Recirculation Temperature : High - least severe (1) 
Troubleshooting, "NRS Exhaust Gas Temperature Is High" 
E1092 (2)
High EGR Temperature 
412-16
Engine Exhaust Gas Recirculation Temperature : High - moderate severity (2) 
Troubleshooting, "NRS Exhaust Gas Temperature Is High" 
E1121 (2)
EGR Valve Control Not Responding to Command 
2791-7
Engine Exhaust Gas Recirculation (EGR) Valve Control : Not Responding Properly 
Troubleshooting, "Motorized Valve - Test" 
E1171 (1)
Engine Idle Shutdown Occurred 
593-31
Engine Idle Shutdown has Shutdown Engine 
This code indicates that an engine idle shutdown has occurred.
This code does not represent a fault. 
E1172 (3)
Engine Idle Shutdown Pending 
594-31
Engine Idle Shutdown Driver Alert Mode 
This code indicates that an engine idle shutdown is about to occur.
This code does not represent a fault. 
E1263 (2)
Engine Exhaust Back Pressure Regulator Not Responding to Command 
649-7
Engine Exhaust Back Pressure Regulator Control Command : Not Responding Properly 
Troubleshooting, "Motorized Valve - Test" 
E1264 (2)
High-Pressure Common Rail Fuel Pressure Relief Valve : Active 
5571–16
High-Pressure Common Rail Fuel Pressure Relief Valve : High - moderate severity (2) 
Troubleshooting, "Fuel Rail Pressure Problem" 
E1264 (3)
High-Pressure Common Rail Fuel Pressure Relief Valve : Active 
5571–0
High-Pressure Common Rail Fuel Pressure Relief Valve : High - most Severe (3) 
Troubleshooting, "Fuel Rail Pressure Problem" 
E1265 (1)
DPF Active Regeneration Inhibited Due to Low Exhaust Gas Pressure 
5629-31
DPF Active Regeneration Inhibited Due to Low Exhaust Gas Pressure 
Troubleshooting, "Diesel Particulate Filter Collects Excessive Soot" 
E1267-1
Hydraulic Oil Filter Plugged 
Refer to the troubleshooting guide for the machine. 
E1267-2
Hydraulic Oil Filter Plugged 
Refer to the troubleshooting guide for the machine. 
E1267-3
Hydraulic Oil Filter Plugged 
Refer to the troubleshooting guide for the machine. 
E1319 (2)
EGR Mass Flow Rate Not Responding 
2659-7
Engine Exhaust Gas Recirculation (EGR) Mass Flow Rate : Not Responding Properly 
Troubleshooting, "NRS Mass Flow Rate Problem" 
E1363 (1)
Low Engine Cooling Fan Speed 
1639-17
Fan Speed: Low - least severe (1) 
Troubleshooting, "Cooling Fan Speed - Test" 
E2143 (3)
Low Engine Coolant Level 
111-1
Engine Coolant Level : Low - most severe (3) 
Troubleshooting, "Coolant Level Is Low" 
E2143 (2)
Low Engine Coolant Level 
111-18
Engine Coolant Level : Low - moderate severity (2) 
Troubleshooting, "Coolant Level Is Low" 

Parts of the Event Code

Event Code - "E" identifies the code as an event code. "XXX(X)" represents a numeric identifier for the event code. The fourth "(X)" assigns one of three levels to the active event code according to the severity of the abnormal system condition. Next is a code description. Refer to the following example:

  • E360(1) Low Oil Pressure

  • E360(2) Low Oil Pressure

  • E360(3) Low Oil Pressure

The definition for the levels of severity for an event are defined below:

Level 1 - Level 1 alerts the operator that an engine system requires attention. The operator should check that the involved system condition or the operator should perform maintenance on the involved system at the earliest possible time.

Level 2 - Level 2 requires a change in the operation of the engine or the performance of a maintenance procedure. Failure to correct the problem that caused this warning may result in damaged the engine components.

Level 3 - Level 3 requires an immediate safe shutdown of the engine to avoid damage to the engine or injury to personnel around the engine. The problem that caused the event must be corrected before engine operation can resume.

Active Event Codes

An active event code represents a problem with engine operation. Correct the problem as soon as possible.

Active event codes are listed in ascending numerical order. The code with the lowest number is listed first.

Illustration 1 is an example of the operating range of a sensor.



Illustration 1g01365757
Example of the typical operating range of a sensor
(1) This area represents the normal operating range of the engine parameter.
(2) In these areas, the engine is operating in an unsafe operating range of the monitored parameter. An event code will be generated for the monitored parameter. The sensor circuit does not have an electronic problem.
(3) In these areas, the signal from the sensor is outside of the operating range of the sensor. The sensor circuit has an electronic problem. A diagnostic code will be generated for the sensor circuit. Refer to Troubleshooting, "Diagnostic Trouble Codes" for additional information on diagnostic codes.

Logged Event Codes

When the Electronic Control Module (ECM) generates an event code, the ECM logs the code in permanent memory. The ECM has an internal diagnostic clock. The ECM will record the following information when an event code is generated:

  • The hour of the first occurrence of the code

  • The hour of the last occurrence of the code

  • The number of occurrences of the code

Logged events are listed in chronological order. The most recent event code is listed first.

This information can be helpful for troubleshooting intermittent problems. Logged codes can also be used to review the performance of the engine.

Clearing Event Codes

A code is cleared from memory when one of the following conditions occur:

  • The code does not recur for 100 hours.

  • A new code is logged and there are already ten codes in memory. In this case, the oldest code is cleared.

  • The service technician manually clears the code.

Always clear logged event codes after investigating and correcting the problem which generated the code.

Troubleshooting

For the basic troubleshooting of the engine, perform the following steps to diagnose a malfunction:

  1. Obtain the following information about the complaint:

    • The event and the time of the event

    • Determine the conditions for the event. The conditions will include the engine rpm and the load.

    • Determine if there are any systems that were installed by the dealer or by the customer that could cause the event.

    • Determine whether any additional events occurred.

  2. Verify that the complaint is not due to normal engine operation. Verify that the complaint is not due to error of the operator.

  3. Narrow the probable cause. Consider the operator information, the conditions of operation, and the history of the engine.

  4. Perform a visual inspection. Inspect the following items:

    • Fuel supply

    • Oil level

    • Oil supply

    • Wiring

    • Connectors

Be sure to check the connectors. This step is important for problems that are intermittent. Refer to Troubleshooting, "Electrical Connectors - Inspect".

If these steps do not resolve the problem, refer to Table 1 or Table 2 for the procedure to troubleshoot the event code.

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