- Caterpillar Products:
- All
Improved dealer and customer address process are now supported in VisionLinkTM Store.
Dealer Bill-to Address
The incoming dealer bill-to address from the Cat® system data feed for new assets will be suppressed. Also, the incoming dealer bill-to-address will be replaced by the existing dealer account primary bill-to address in the VisionLinkTM Store.
For the existing assets in the store, the bill-to address will not be changed by the Cat data feed.
In summary, to avoid dealer bill-to address issues, the store will be the only place for updating dealer bill-to addresses. Thus the dealer is prevented from receiving multiple VisionLink invoices caused by changing the bill-to address via the data feed.
Customer Ship-to Address
If the customer is new, the incoming valid address from the Cat data feed will be created. Then, the incoming valid address is made as the primary ship-to address in the store. If there is no valid address for the new customer, the store will automatically use the dealer's primary bill-to address. However, the store will include "Please Update" as the first address line.
If the customer account exists in the store, the incoming valid address will be created. Also, the incoming valid address will be made the primary address only when no valid address exists for this customer account. If there is no valid address, the store will use the existing valid ship-to address for this customer.
In summary, the VisionLinkTM store will only receive and create valid customer ship-to addresses that are sent from the Cat data feed. VisionLink Store users can create and edit customer ship-to addresses in the store.