2012/09/11 Caterpillar

Caterpillar Products:

All

Service Magazine SEPD1450-00, June 2012, "Improved VisionLink^TM Software Is Now Available for Certain Caterpillar Machines". Disregard the information in the article that is listed above. Refer to the information in the following article.

Improved VisionLink Software is now available for all Caterpillar machines. The new software release contains the following changes and improvements listed below. More information regarding VisionLink product enhancements is available under the "VisionLink Release Notes" found on the dealer.cat.com - Product Link website (https://dealer.cat.com/pl).

Release Notes for Visionlink 2.5

The following issues have been resolved in the version 2.5 release of VisionLink.

Administration

• Work definitions are set to Engine-Sourced by default (Administration - Device Configuration - Work Definitions).

• When a digital switch parameter is being changed, the PL321 no longer requires the user to select a "Switch Configuration Type" to clear the "Device Configuration Pending state" (Administration - Device Configuration - Switches).

• The VisionLink User Interface (UI) no longer freezes when the user updates Runtime hours for TrimTracs.Alerts.

Alerts

• Fault code alert emails are no longer sent for Low severity events when the customer configures alert emails for only Medium and High severity events.

• For Event alert types, the fault code Descriptions and EID/Severity levels in the "Alerts Summary" now match the fault code Descriptions and EID/Severity levels shown in "Health - Fault Codes".

• Open alerts that are more than 13 months old are no longer included in the Open Alert count (Alerts tab).

• Alert emails are created in the "language set" in "Preferences".

APIs

• The "Testqueue" data feed now returns data.

• The schema used for the VisionLink API diagnostic feed now allows NULL values for the MID tag.

Asset Details

• When a device reports its meter values for the first time, and the user selects a date range that includes the first day of reported data, the Daily values now appear in "Asset Details" - "Asset Utilization" and "Asset Details" - "Fuel Utilization".

• Fuel data for PL420/PL421, PL522/PL523, and SNM940 devices is no longer truncated in "Asset Details"- "Fuel Utilization".

• Idle Hour Meter and Idle Time Daily Values columns ("Asset Details" - "Utilization" - "Asset Utilization") and Idle Fuel and Idling Daily Values columns ("Asset Details" - "Utilization" - "Fuel Utilization") now display "-" to indicate this data is not supported by Cat dual-engine Wheel Tractor Scrapers.

• Issues related to missing lat/long locations in "Asset Details" - "Utilization" - "Hours & Location" and "Fleet Summary" have been resolved.

Command Center

• Groups are sorted in alphabetical order.

• Dealers can now see assets for a sub-dealer VisionLink.

Fleet Summary

• When a "Fleet Summary" page is exported, Asset IDs containing hyphens are no longer converted to dates.

General

• Users can log into VisionLink successfully and the timezone of a user is assigned correctly.

Google Maps

• "Google Maps" are now loading correctly.

• "Google Maps " retains the user-selected map view ("Map Info" - "Map, Satellite, Hybrid, or Terrain") after the "Asset Details" screen is opened and closed.

Health

• Fault codes include Hour Meter and Location data when the device provides the data.

Maintenance

• Runtime values are now updated for manually maintained assets.

• Associated assets are listed in the "Copy Maintenance wizard" - "Assets tab " when the user selects an account.

• In the Load Count Report, the total number of loads in the Summary and Detailed sections matches.

• Resizing an existing profile line by selecting and dragging the line no longer triggers a profile request for every mouse movement.

• Certain operations using the TCC: Dir(0) API no longer cause VisionLink to generate a timeout error.

• A Hardware Data Error no longer appears in the Load Count Report when more than one asset's load/dump event is processed at the same time.

Reporting

• Only currently owned assets are available for selection when the "Sites filter" is selected in the "Report wizard".

• The Last Known Status column is no longer missing from "Fleet Status reports".

Translations

• Translation issues for French, Greek, and Portuguese languages have been resolved.

Utilization

• Idle Fuel Burned values are calculated and displayed correctly for PL522/523 and SNM940 in "Fuel Utilization" screens.

• "Asset Utilization" and "Fuel Utilization" data is properly displayed for PL420 devices configured for the Engine-sourced work definition.

• When a device capable of reporting Idle Meter values is not reporting due to device or machine issues, these values are excluded from the Daily Report in "Asset Utilization".

• Controls on "Fuel Utilization" graphs are no longer overwritten with text when the user's screen resolution is set to 1280 x 768 or lower.

• Changing the work definition for an SNM940 from Engine-Sourced to Movement no longer triggers an error.

Release Notes for Visionlink 2.4

The following issues have been resolved in the version 2.4 release of VisionLink.

Administration

• The error tooltip now displays properly on PL Device Configuration when the user clicks the Send button.

• The error tooltip now displays properly on PL Device Configuration when providing a smaller value than the current value in the Hour Meter field.

• The First Daily Report Time now displays correctly in the Reporting Configuration page.

• Standard users no longer have access to capabilities that they do not have permission.

• "Error: Index was out of Range" message is no longer displayed for PL321 devices on the Device Configuration page.

• Opening the Device Configuration page no longer returns "Inner Exception Error".

• "PL321" Switch Statuses no longer change in Device Configuration.

• New Account Registration Information email now has the correct URL in Activation Link.

• Export from the Device Configuration page no longer puts the Device ID in the S/N column.

Alerts

• For users with Alert viewing privileges, the screen now shows"View Alerts" instead of "Manage Alerts".

• Alerts - Custom schedule now correctly displays an error when the user tries to save an empty schedule.

• Alert - Contacts now displays an error when the user enters a duplicate contact name/email combination.

• The Alerts wizard no longer asks to save changes when the user clicks the Cancel button if no changes were made.

• Service Due Alert email now has a location link to view the map.

• The Alerts page no longer shows non-favorite sites in the Location.

• Wrong address is no longer provided in the Alert History tab.

• The Alerts Summary page no longer displays the default Asset icon flag when there are no alerts to display for the selected date range.

• Faults shown in the Health page and Alerts page/emails now match.

• Alert options (All, Resolved, Open) are now correctly enabled when no alerts are displayed.

• An alert is now set as a Favorite in the alert owner's "My Alerts" tab when it is created and assigned by the Administrator.

APIs

• Start/Stop events are no longer missing from the Engine Start/Stop API Data feed.

• Data feeds now correctly check subscriptions and return correct information.

• The MID field now displays correctly for the diagnostics messages coming from J1939 devices.

• VisionLink Engine Data feed API now displays correctly when some data is null.

Asset Details

• The Gateway Firmware Part Number now updates correctly in VisionLink after a firmware upgrade.

• Asset Details now opens correctly from Fault Codes and Fluid Analysis.

• Location now correctly displays in the Asset Details - Hours & Location screen.

• An upper arrow now displays to expand the Asset Details screen in Map View when All Assets in Map Info is selected.

• Date Selector in the Hours & Location screen now allows the user to select only 31 days.

• Asset hours are now correctly displayed on Hours & Location screen in Asset Details.

• Asset Details - System Details now correctly displays "Account" - not "Customer".

• When a user selects a date range of more than 31 days, and then navigates to Asset Details, Hours & Location shows only 31 days along with a message.

• Active subscriptions for PL522 devices now display correctly.

Cat Corporate

• Cat Corporate ServiceViews are now created correctly.

• Cat Corporate - "Select Assets" search is no longer timing out.

China

• Some VisionLink China users are no longer losing access to parts of the application without the permissions changing.

• VisionLink China: All Asset Security Status records now display correctly.

• VisionLink China: New registrations now take effect in VisionLink faster.

Command Center

• The scroll bar now appears in the Command Center when there is a long list of entries in the filters.

• Performing a filter on a custom search now returns the correct results.

Dealer Tools

• Dealer impersonation of customer now yields the correct asset working set.

• Assets with expired service plans are no longer appearing in dealer impersonation mode.

Fleet Summary

• Duplicate icons (Wheel Scrapers) have been removed.

• The menu now scrolls correctly in the Command Center when the vertical scroll bar is scrolled down.

• When a device reports a lat/long of 0,0, VisionLink now correctly displays a "- ".

• Location Address now correctly shows City and State.

General

• A user who does not have an installed Adobe Flash Player now gets a descriptive error.

• VisionLink no longer fully reloads on Firefox if the browser is set to cache.

• Asset icon is no longer cut off when both Asset ID and Serial Number are selected.

• Assets in Russia are now correctly showing times.

• The user can now successfully log in when typing "myvisionlink.com" without "www".

Google Maps

• Site Hover Over Label now shows the correct site.

• Asset clustering on the map now interacts correctly with the table.

• Fuel Level display now matches in Map Info and Asset Details.

Health

• The count for Events and Diagnostics in the Asset Details Dashboard now correctly matches the count in the Health page when a user changes the time zone.

• All fault codes display in both the Fault Summary page and the Device Details page.

• The Code column in the Health page now correctly displays SPN for PL420 devices.

• The "Occurrence Count" tooltip now correctly displays when the mouse pointer hovers over the "Description" column for a PL420.

• All samples now display correctly in the Fluid Analysis page.

Maintenance

• The user is no longer able to schedule maintenance by mileage for a PL321, which does not support mileage.

• The "Maintenance" page in "Asset Details" no longer throws an error when the expected runtime for all days of the week is changed to 0.

• The user can now successfully delete a "Missed Service" in "Asset Details" - Maintenance page.

• The "Service Dashboard" now correctly matches the same overdue PM in "Asset Details" and the "Service Due" report.

• Runtime hours in the Maintenance page are now correct when the selected language is other than English.

• Expected Runtime hours are no longer added in "Manual Maintenance" mode.

• "Maintenance History" dates now correctly show if the "Language" in "Preferences" is Deutsch.

• For asset type "Trucks" using "Manual Maintenance", hours are now correctly displayed as miles/km.

• Part Store no longer gives an error when the line item note exceeds 50 characters.

• Deleted VisionLink default PM service intervals no longer reappear after OEM default PM intervals are initially loaded into VisionLink.

• The lower part of the "Complete Service" screen is no longer truncated.

• "Maintenance Checklist" steps no longer display "&amp". A "&" is now correctly display .

Preferences

• "Change Preferences" now displays the correct language during log-in process.

• 24h format now correctly shows 00:00 instead of 24:00

• "OK" and "Cancel" buttons are now available from "Preferences".

• "Units" in "Preferences" no longer throw an error.

Projects

• Project sites are now correctly displayed on the map.

• The Volume numbers and associated data on the plan view map are now consistent.

• Changing units now correctly changes the Alignment filter units.

• Importing a file with an ä or ö (a or o with umlaut) now works correctly.

• "Alignment Production Data Filter": Start and end of filter now correctly renders data in map.

• "Coordinate System Global Mapper" now correctly supports Oblique Conformal cylindrical projections.

• "No TCC Credentials" no longer gives an error in project settings.

• Automatic processing of TAG files is now working correctly.

• Time selector now correctly shows AM/PM in 12 hour format.

• The intermittent "Arithmetic operation resulted in overflow" error upon selecting "3D Project Monitoring" no longer appears.

Reporting

• "Operator ID" is now displaying correctly in the reports.

• In step two of the Report wizard, the "Asset" drop-down no longer shows empty brackets when the "Dealer Account Code" is empty.

• The "Fleet Fuel" report shows 12 hour time when HH_MM AM/PM is selected in Preferences.

• "Asset Fuel - Single Asset" report now correctly displays "-".

• Export from the "Fault Codes" page now correctly displays Serial Number in the S/N column.

• "Fault Code" report now correctly displays Serial Number.

• "Asset History" report: "Fuel Consumed (Idle)" and "Fuel Consumed (Total)" values now correctly display three decimal places when "Units" in "Preferences" is set to "Metric"

• When a user marks a PM complete, the PM now appears faster in the Excel report.

Sites

• Edited sites now display in the correct order in Manage Sites.

Translations

• Multiple translation issues have been resolved.

• New reports can now be generated when language is Greek, Russian, or Chinese.

Utilization

• Asset Operation now shows a duration for the last block of an asset's daily usage.

• Devices not capable of fuel utilization now correctly display "N/A" instead of "-".

• Idle Time + Work Time now correctly equals Runtime.

• When a PL522/PL523 sends a fuel message with no Idle time included, the Runtime hours now correctly show in Asset Utilization.

• The "Asset Operation" page no longer displays a "Null Reference exception" error.

• Expected Runtime hours are now calculated correctly when the date range includes a weekend.

• Devices without ECM connectivity now correctly support user-defined Fuel Burn Rates.

• "Asset Utilization" and "Fuel Utilization" data now display consistently when idle values are spiked values.

• "Asset Working Utilization" graph is now consistent with the Hour graph.

VisionLink Store

Clarification on Free Period Processing

In order to receive Free Period Credits on the VisionLink Invoice:

• The machine has to be eligible for the Free Period (a spreadsheet of eligible serial number ranges is available on the dealer.cat.com portal: dealer.cat.com/pl).

• The machine must have an Asset Sold Date in the VisionLink Store (Populated with the Delivery Date in the Cat SIMS database).

• After the Free Period expires, the service charges for the machine revert to standard charges (unless they are part of the ACMP program).

Deregistration of Orphan Devices

When executing a device replacement on a machine with a PL121/PL321 devices and you want the subscription services to stay active, you need to keep the current device active when replacing it (the new device must be the same type as the current for subscription services to transfer). After the replacement has been completed, the original device stays in the system with no machine data but in a registered state.

Explanation for Firmware Versions in the VisionLink Store

In the "Asset Base" tab of the VisionLink Store Firmware versions of the Radio Device and the Gateway Device (if applicable) are displayed as columns in the search result information. These Firmware versions are the initial versions and do not reflect subsequent firmware upgrades. To view the current firmware version of device and gateway, use the Asset Details screen in the VisionLink application.

Order Confirmation Emails

Starting in April 2012, when an order is placed using the VisionLink Store, the Order Confirmation email will be sent to the VisionLink Store user who placed the order. The order confirmation was previously being sent to the primary contact of the bill-to Address and was creating confusion.

Service Acknowledgement Cleanup 2011

A group of machines where services were ordered and placed in VisionLink, but that were not billed for are being reconciled in April 2012. For those impacted machines Dealers will start getting billed for these machines in April 2012 (the rate will be zero on these machines if the machines are part of a promotional program).