Communication Adapter II{0600, 0709, 7600, 7610} Caterpillar

Caterpillar Products: All

Introduction

Important Safety Information

European Union Compliant, CE Marked

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Think Safety

Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs. A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools to perform these functions properly.

Improper operation, maintenance, or repair of this product can be dangerous and could result in injury or death.

Do not operate or perform any maintenance, or repair on this product until you have read and understood the Tool Operating Manual.

Safety precautions and warnings are provided in this manual and on the product. If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons.

The hazards are identified by the "Safety Alert Symbol" and followed by a "Signal Word" such as "DANGER","WARNING", or "CAUTION". The Safety Alert "WARNING" label is shown below.

A non-exhaustive list of operations that may cause product damage are identified by "NOTICE" labels on the product and in this publication.

Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard. The warnings in this publication and on the product are, therefore, not all inclusive. If a tool, procedure, work method, or operating technique that is not recommended by Caterpillar is used, the operator must be sure that the procedures are safe. The operator must also be sure that the product will not be damaged or made unsafe by any unspecified procedures.

The information, specifications, and illustrations in this publication are based on information that was available at the time that the publication was written. The specifications, torques, pressures, measurements, adjustments, illustrations, and other items can change at any time. These changes can affect the service that is given to the product. Obtain the complete and most current information before you start any job.

When replacement parts are required for this product. Caterpillar recommends using Caterpillar replacement parts or parts with equivalent specifications including, but not limited to, physical dimensions, type, strength, and material.

Literature Information

This manual contains safety information, operation instructions and maintenance information and should be stored with the tool group

Some photographs or illustrations in this publication may show details that can be different from your service tool. Guards and covers might have been removed for illustrative purposes.

Continuing improvement and advancement of product design might have caused changes to your service tool, which are not included in this publication.

Whenever a question arises regarding your service tool or this publication, consult Dealer Service Tools (DST) for the latest available information.

Safety Section

The Safety section lists basic safety precautions.

Read and understand the basic precautions listed in the Safety section before operating or performing maintenance and repair on this service tool.

General Information Section

The General Information section describes tooling functions and features. The section provides useful information on individual parts, additional tooling, and resources.

Operation Section

The Operation section is a reference for the new operator and a refresher for the experienced operator.

Photographs and illustrations guide the operator through correct procedures for using the tool group.

Operating techniques outlined in this publication are basic. Skill and techniques develop as the operator gains knowledge of the service tool and the tools capabilities.

Maintenance Section

The Maintenance section is a guide to tool inspection, cleaning, storage, and tool disposal

Service Parts Section

The Service Parts section is a reference for parts identification and available part numbers.

Safety Information

Safety Alert symbols

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Personal Protection

Prohibited Action

No liquid around electrical components

No smoking

Hazard Avoidance

Safety alert symbol

Electrocution hazard

Entanglement hazard

Explosion hazard

Fire hazard

Poisonous gas

Pressurized air

Slipping hazard

Tripping hazard

Ventilate

Additional Contact Information

For additional product support questions concerning this tool, contact the Cat Dealer Service Tools Hotline at:

USA: 800-542-8665, Option 1

International: 1-309-578-7372

E-mail: dealerservicetool_hotline@cat.com

General Information

About the Communication Adapter II

The Communication Adapter II is a service tool that consists of a portable hardware adapter and a software PC program and is designed to run under Microsoft® Windows. It will allow a PC to aid in the monitoring of communication on J1939/11 high speed data link, CAT Datalink, and J1708 (ATA) vehicle networks. The Communication Adapter II is RP1210A compliant.

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Communication Adapter II Group 275-5120

Communication Adapter II Group (275-5120)

The Communication Adapter II is available in a group that contains the cables and software required for using the Communication Adapter II on Caterpillar products. You may also purchase all items in the group separately. For a list of items included in the group, see Table 1 – Part Numbers and Descriptions. For optional accessories, refer to Table 2 – Optional Accessories Part Numbers and Descriptions.

Table 1

Item	Part Number	Description
(1)	275-5121	Communication Adapter II
(2)	275-5122	Data Link Cable 60.96 cm (24.0 inch), for ATA, CDL, and J1939/11. J1939 standards require that this cable not be extended. Communication will not occur if this cable is extended. NOTE: This is a new molded cable.
(3)	196-0055	Serial PC Cable 762 cm (25.0 feet)
(4)	177-4595	Block/Foam (for carrying case)
(5)	6V-3072	Carrying Case
Not Shown	NEHS0758	Communication Adapter II CD and Users Manual

Part Numbers and Descriptions

Optional Accessories

If necessary, you can purchase the following cables:

Table 2

Part Number	Description
7X-1686	In-Cab Adapter Cable for ATA
157-4829	In-Cab Adapter Cable for J1939/11
160-0142	PC Serial Cable 304.8 cm (10.0 feet)
139-4166	Unicable 548.64 cm (18.0 feet)
225-5985	PC Parallel Cable 762 cm (25.0 feet) NOTE: Only for use with PC without serial port. Will not work with older PCs with serial port because they do not have enough drive capability.
Parallel Cable Specification	IEEE 1284 DB25 male - male

Optional Accessories Part Numbers and Descriptions

Communication Adapter II Requirements

In order to run the Communication Adapter II, you will need the following PC hardware and software:

Minimum PC Requirements¹

• IBM® PC compatible with Pentium 100 MHz processor

• 32-MB of RAM

• 10-MB of available hard disk drive

• CD-ROM drive

• 3.5 1.44-MB floppy disk drive

• VGA monitor or display

• RS-232 port with 16550 AF UART

Recommended PC Configurations

• Intel Pentium II 333 MHz processor or higher

• 128-MB RAM

• 4.3 GB hard disk drive

• Third Generation DVD drive

• Super VGA monitor or display

¹ The minimum PC Configurations should not be used as a standard when buying new personal computers to run Communication Adapter II. However, if you have existing equipment that meets these minimum requirements, it will run Communication Adapter II.

Minimum Software Requirements²

• Microsoft® Windows 95B, 98, 2000, NT 4.0 Service Pack 4, XP.

Note: Use Communication Adapter II software version 2.22 and Firmware version 2.2 with above PC software.

• Microsoft® Windows 95, 95A

Note: Use Communication Adapter II software version 1.2 and Firmware version 1.0 or 1.1 with Windows 95 or 95A.

Note: Version 1.0 software cannot program the Communication Adapter II Firmware (instead use PC software version 1.1 or another PC with version 2.22).

Communication Adapter II Specifications

Table 3

Operating Voltage:	7V DC - 40V DC at 1.0 amps
Operating Temperature:	-18 C to +65 C (0 F +149 F)
Storage Temperature:	-40 C to +80 C (-40 F +176 F)
Communication Adapter II Size:	180 mm x 85 mm x 44.5 mm (7.085 inch x 3.343 in x 1.75 inch)
Communication Adapter II Weight:	454 g (1 lb)

Communication Adapter II Specifications

Note: Design and specifications subject to change without notice.

Operating Instructions

Purpose

The Communication Adapter II connects between the service connector on the Caterpillar product you are testing and your PC. If the service connector is powered when you have the Communication Adapter II connected to the data link, the POWER light on the Communication Adapter II will glow. When power is first applied, the Communication Adapter II performs a diagnostic test for a short period by sequentially turning on all of the lights for a few seconds from the bottom to the top of the front panel.

There are a few things you need to do before you begin using the Communication Adapter II hardware and software to ensure that it will operate properly. Completing the following checklist will help to make sure the Communication Adapter II runs effectively and without error.

Instructions

To operate the Communication Adapter II, complete the steps listed below.

1. Install the Communication Adapter II software onto your PC (see Section on Installing Communication Adapter II Software).

2. Connect the Communication Adapter II to your PC and to the data link (see Section on Connecting the Communication Adapter II).

3. Change the Communications Interface Device in Preferences to Caterpillar Communication Adapter II (see Section on Changing the Communications Interface Device).

Installing Communication Adapter II Software

Purpose

Install the Communication Adapter II software on the PC in order to use the Communication Adapter II. You can do this in one of two ways: by using the CD that is included with the hardware components, or by making floppy disks from that CD.

If you have a previous version of Communication Adapter II software installed, uninstall it before continuing with this installation procedure (see Section; Uninstalling Communication Adapter II Software, for instructions).

Note: Communication Adapter II will not run from a server computer.

Installing from the Compact Disc (CD)

Purpose

The installation procedure described below is for installing Communication Adapter II software. The installation program is designed to run under Microsoft Windows. Installing from the Compact Disk requires one Communication Adapter II CD. Communication Adapter II software will not run from a server computer.

Instructions

To install the Communication Adapter II Software from the CD:

1. Close any applications you are running, so only Windows is running. This includes any connections to mainframe computers or networks.

2. Insert the Communication Adapter II CD into the CD-ROM drive on your computer.

3. The setup process should begin automatically. If it does not, press the "Start" push button on the Task Bar. From the file menu, select "Run". The Run dialog box displays.

   Note: If running Windows NT, you must have administrative rights on your computer system to install Communication Adapter II software.

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Illustration 4	g02586399
Run dialog box

4. In the text box type:

   d:\setup.exe

   If the CD is in CD-ROM drive other than d, substitute d with the appropriate drive letter.

5. Press "OK". The "Setup is preparing" status box displays. It shows the percentage status of the Install Shield Wizard setup. When it is finished, the Welcome dialog box displays.

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"Setup is preparing" status box

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Welcome dialog box

6. Read through the welcome message. Press "Cancel" to exit the setup process or "Next>" to continue the setup process. The Software License Agreement dialog box displays.

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Software License Agreement dialog box

7. Read through the license agreement. Press the "Yes" push button to accept the terms and conditions. The Select Components dialog box displays.

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Select Components dialog box

8. You may choose "Run Setup on this computer", "Build diskettes from the CD", or both. "Run Setup on this computer" is selected by default. Press "Back>" to return to the previous screen, "Cancel" to end the setup process, or select the "Next>" push button to begin installing the software onto your computer (see Section; Building Floppy Disks From the CD, for instructions on building floppy disks from the CD). The Choose Destination Location dialog box displays.³

   ³ If you are upgrading from a previous version of Communication Adapter II software, the Choose Destination Location dialog box and the Select Program Folder dialog box do not display.

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Choose Destination dialog box

9. To select a different path than the one shown in the Destination Folder area, press the "Browse" push button. The Choose Folder dialog box displays.

   Choose "Next>" to go to the Select Program Folder screen.

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Select Program Folder dialog box

10. Caterpillar Comm Adapter II is the default Program Folder name. If you want to change the Program Folder name, select a folder from the Existing Folder drop-down list box or type a folder name in the Program Folder text box.

11. Press the "Next>" push button to continue the setup.

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Copying program files progress bar

12. The setup wizard begins installing Communication Adapter II software to the destination folder. The Communication Adapter II Setup screen with progress bars displays. Press "Cancel" to exit the setup install procedure.

    When the installation process is successfully completed, an information dialog displays, informing you to refer to the ReadMe.txt file for additional information on modifying the Communication Device settings in Caterpillar Electronic Technician for proper operation of the Communication Adapter II. See Section; Installing Communication Adapter II Software, for instructions on how to change this setting.

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Information Dialog Box

13. Press "OK". The Setup Complete dialog box displays.

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Setup Complete dialog box

14. Press the "Finish" push button to complete the setup after selecting whether you want to immediately restart your computer (you must reboot your PC to complete the installation of the new software).

Building Floppy Disks From the CD

Purpose

In order to install Communication Adapter II software by using floppy disks, copy the CD onto floppy disks. To copy the CD onto floppy disks you need three clean, formatted 1.44-MB high-density floppy disks and the Communication Adapter II CD.

Instructions

To copy the Communication Adapter II software from the CD to floppy disks:

1. Follow steps 1 through 7 of Section ""Installing from the Compact Disc (CD)" ".

2. When you reach the Select Components dialog screen select "Build diskettes from the CD". Unless you press on "Run Setup on this computer" it will remain chosen and the software will be loaded onto your computer at the same time the software is saved onto the diskettes. Press "Back>" to return to the previous screen, "Cancel" to end the setup process, or select the "Next>" push button to begin installing the software onto your computer and/or building the diskettes from the CD.

   The Select Drive dialog box displays.

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Communication Adapter II Select Drive dialog box

3. If you have more than one floppy disk drive, choose the floppy disk drive to which you want to copy the files. Otherwise, setup will default to the only floppy drive you have. Select the "Next>" push button. The "Setup Needs The Next Disk" dialog box displays.

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Setup Needs The Next Disk dialog box

4. Insert the first floppy disk into the floppy disk drive you selected in the Select Drive dialog box.

5. The Communication Adapter II software begins copying to the floppy disks. Press "Cancel" to exit the copying process.

6. The "Setup Needs The Next Disk" dialog box displays each time to put another floppy disk into the floppy disk drive. Remove the current disk, label the disk, and insert another disk.

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Remove Diskette / Diskettes Successfully Built dialog box

7. Press "OK" when the last "Remove Diskette" dialog box displays, stating that the diskettes have been successfully built.

Installing From Floppy Disks

Purpose

The installation procedure described below is for installing Communication Adapter II software. The installation program is designed to run under Microsoft Windows. Installing from the Compact Disk requires the floppy disks you built following the instructions under Section; Building Floppy Disks From the CD. Communication Adapter II software will not run from a server computer.

Instructions

To install the Communication Adapter II software onto your computer from the floppy disks you created:

1. Close all running applications except Windows. This includes any connections to mainframe computers or networks.

2. Insert the Communication Adapter II floppy disk #1 into a 3.5 inch, 1.44-MB floppy disk drive.

3. Press the "Start" push button on the Task Bar. From the file menu, press "Run ". The Run dialog box displays.

4. In the text box type:

   a:\setup.exe

   If the floppy disk is in a floppy disk drive other than a, substitute a with the appropriate drive letter.

5. Press "OK". The "Setup is preparing" status box displays. It shows the percentage status of the Install Shield Wizard setup. When it is finished, the Welcome dialog box displays.

6. Follow steps 6 through 14 of Section ""Installing from the Compact Disc (CD)" " to complete the installation.

Uninstalling Communication Adapter II Software

Purpose

If for any reason you must uninstall the Communication Adapter II Software, complete the following actions:

Instructions

To Uninstall Communication Adapter II software:

1. Go to your Start menu and choose Settings. (Note: On some PCs, Settings may not be available under the Start menu. In these cases, select Control Panel after pressing the Start button and proceed to Step 3.)

2. Select Control Panel and then double click on Add/Remove Programs. The Add/Remove Programs Properties dialog box displays.

3. Scroll down and highlight Communication Adapter II. The "Change/Remove" push-button appears.

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Illustration 17	g02586656
Add or Remove Programs dialog box

4. Press the "Change or Remove" push button. A Confirm File Deletion warning box displays, asking if you want to completely remove the software.

5. Press "Yes" to completely remove the Communication Adapter II and all of its components from your computer. The Remove Programs From Your Computer status box displays. Immediately following, the Remove Shared File dialog box displays, asking if you want to remove all shared components.

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Illustration 18	g02586658
Remove Shared File dialog box

6. Press the "Yes to All" push button to remove all shared files. A Remove Shared Files warning box displays, making sure you want to proceed with the removal.

7. Press the "Yes" push button to continue.

8. When the uninstall is complete, press the "OK" push button on the Remove Programs From Your Computer dialog box.

9. Finally, close the Add or Remove Programs dialog box.

Connecting the Communication Adapter II:

Purpose

Connect the Communication Adapter II to your PC by using the serial cables listed in Table 1 Part Numbers and Descriptions or in Table 2, Optional Accessories Part Numbers and Descriptions. However, if you use the 24 inch Data Link Cable (part number 275-5122 ), J1939 standards require that this cable not be extended. Communication will not occur if this cable is extended.

Instructions

To connect the Communication Adapter II to the PC:

1. Align and attach one end of the serial cable that you have chosen to the PC cable connection on the Communication Adapter II.

2. Connect the other end of the cable to the serial port of your PC.

To Connect the Communication Adapter II to the data link:

1. After you have connected the Communication Adapter II to your PC, connect one end of the data link cable you have chosen to the data link connection on the Communication Adapter II.

2. Connect the other end of the data link cable to the diagnostic connector on the product you wish to test. If the data link is powered (machine power is on), the Power light on the Communication Adapter II will glow and the diagnostic test will begin (the lights on the front of the Communication Adapter II will sequentially glow from the bottom to the top of the device).

Changing the Communications Interface Device

Purpose

If you choose Caterpillar Electronic Technician (Cat ET) as your service tool, you must change the Communications Interface Device in Caterpillar Electronic Technicians Preferences to Caterpillar Communication Adapter II (RP1210). If you have completely connected the Communication Adapter II but have not changed the Communication Interface Device setting in Cat ET and attempt to start Cat ET, you will receive a warning message stating that Cat ET is unable to communicate with the Caterpillar Communication Adapter.

Illustration 19	g02586661
Preferences dialog box

Instructions

To change the Communication Interface Device:

1. Open Caterpillar Electronic Technician. Press the "Stop Connect" push button when it appears.

2. Select Preferences from the Utilities drop-down menu. The Preferences dialog box displays.

3. Select the Communications tab.

4. Change the Communication Interface Device to Caterpillar Communication Adapter II (RP1210), verify that the port setting is correct, and the baud rate is correct under the Advanced button.

Software Overview

All Communication Adapter II documentation is directed towards the user with some Microsoft® Windows experience. If this does not describe you, please take some time to acquaint yourself with Windows before installing the Communication Adapter II software.

The Communication Adapter II software includes the Read Me file and the Comm Adapter II Toolkit (used to view the hardware, application firmware, boot firmware, and Comm Adapter II PC Driver versions, as well as flash new information to the Caterpillar Comm Adapter II).

Once the Communication Adapter II software is installed onto your computer, the Caterpillar Comm Adapter II group box displays, showing the Read Me file and the Comm Adapter II Toolkit icons.

The data and menus displayed in the illustrations of this manual may be different from the data and menus that you have displayed in the Communication Adapter II Toolkit software.

Note: Communication Adapter II will not run from a server computer

Comm Adapter II Program Menu

The following illustration displays the Caterpillar Comm Adapter II program menu.

Illustration 20	g02586668
Comm Adapter II Program Menu

The following items are available in the program menu:

Comm Adapter II Toolkit - The Communication Adapter II toolkit is a program that allows you to view the hardware, application firmware, boot firmware, and Comm Adapter II PC Driver versions, as well as flash new information to the Caterpillar Communication Adapter II.

Read Me - Click this icon to read additional release information before using the Communication Adapter II.

Read Me File

Purpose

The ReadMe.txt file is located on the Communication Adapter II Install CD. It is also an icon in the Communication Adapter II Group Box. The following important information is in this file:

• What is new in this release

• What you need to use the Communication Adapter II

• Supported Operating Systems

• Installation Procedure

• How to Configure Caterpillar Electronic Technician to use the Communication Adapter II

• Uninstall Procedure

• Support Contacts

Instructions

Press the Start push button on the Task Bar and choose Programs. Select Caterpillar Comm Adapter II and then choose Read Me. The ReadMe.txt file displays.

The Cat Comm Adapter II Toolkit

Purpose

Most of the time, you will not need to change or display the Cat Comm Adapter II Toolkit settings. However, in the rare occasion that you wish to see or change (flash) these settings, you can open the Cat Comm Adapter II Toolkit which is the Communication Adapter II program containing two screens: The Summary Screen, which allows you to view the hardware, application firmware, boot firmware, and Comm Adapter II PC Driver versions; and the Application Firmware Flash Screen (available after version 1.0) which allows you to flash new information to the Caterpillar Communication Adapter II.

Instructions

To open the Cat Comm Adapter II Toolkit:

1. Go to the Start menu of your computer, choose Programs, and then Caterpillar Comm Adapter II.

2. Select Comm Adapter II Toolkit. The Cat Comm Adapter II Toolkit Summary screen displays.

Screen Layout

The Cat Comm Adapter II Toolkit consists of two screens: the Summary screen and the Application Firmware Flash screen (unavailable in version 1.0). Both screens include the following information:

• Drop-down menus

• Toolbar

Drop-down Menu Functions

Purpose

The Cat Comm Adapter II Toolkit File drop-down menu functions include:

• File - contains the Exit option which closes the Caterpillar Comm Adapter II Toolkit

• Information - contains the option to view the Summary screen.

• Utilities - includes the Application Firmware Flash option which displays the Select Firmware Flash file dialog box. Also includes the Preferences option which allows the communication settings for the PC to Comm adapter connection to be changed.

• Help - contains the Help Topics and About Comm Adapter II Toolkit options, which gives the name, version number and copyright information about the software.

Instructions⁴

To use the keyboard to operate the drop-down menus,

1. Hold down the Alt key and press the underlined letter of the function you want to open.

2. Use the arrow keys to scroll down the list until you find the function you want to perform.

To use the mouse to operate the drop-down menus,

1. Left click on the function.

2. Choose the function you want to perform and left click again.

⁴ See ""Navigation Shortcuts" " for more details on how to use mouse and keyboard shortcuts.

Toolbar Functions

Purpose

The toolbar on the top to the Caterpillar Comm Adapter II screen consists of icons you can use instead of some of the drop-down menu functions. They include:

Summary icon - Opens the summary screen

Application Firmware Flash icon - Opens the Select Firmware Flash file dialog box

Exit - Closes Caterpillar Comm Adapter II Toolkit

Instructions

To use the toolbar icons, slide your mouse arrow over the icon you want to use and left click.

The Summary Screen

Illustration 21	g02586716
Cat Comm Adapter II Toolkit Summary screen

Purpose

The Cat Comm Adapter II Toolkit Summary screen (the only screen available in version 1.0) is a read only screen that displays the Communication Adapter II Information box. This box gives the following information:

• Hardware Version

• Application Firmware Version

• Boot Firmware Version

• Comm Adapter II PC Driver Version

The Cat Comm Adapter II Toolkit Summary screen retrieves the Communication Adapter II Information from the Communication Adapter II and verifies communication between the Communication Adapter II and the service tool you are using.

The Application Firmware Flash Screen

Illustration 22	g02586718
Cat Comm Adapter II Application Firmware Flash screen

Purpose

The Cat Comm Adapter II Toolkit Application Firmware Flash screen (available in releases after 1.0) allows you to flash new information to the Communication Adapter II. The Cat Comm Adapter II Toolkit Application Firmware Flash screen retrieves the Communication Adapter II Information from the Communication Adapter II, and the File information from the file that you provide (either from your hard disk drive or a floppy disk). This screen displays two areas: the Communication Adapter II Information area and the File area.

Instructions

To open the Application Firmware Flash screen:

1. Either using the Utilities drop-down menu or by press the Application Firmware Flash icon on the Cat Comm Adapter Toolkit toolbar. The Select Firmware Flash File dialog box displays.

2. To view the Application Firmware Flash screen before selecting a file, press the "Cancel" push button. Follow the instructions on ""Selecting a File" ", to select a file and then view the Application Firmware Flash screen.

Screen Layout

The Communication Adapter II Information area includes:

• Application Firmware Version

• Hardware Version

The File area includes:

• Application Firmware Version

• Supported Hardware Version

• Release Date

Selecting a File

Purpose

The Select Firmware Flash File dialog box allows you to select a file to flash to the Communication Adapter II. The File Information section at the bottom of the screen displays the following information:

• Firmware Version

• File Type

• Release Date

• Supported Hardware Version

Note: To see additional Description information, click inside the text box, and then use the _and _ keys to view the description.

Instructions

To select a Flash file:

1. Select the file type⁵ from the List Files of Type drop-down list. The extension you choose displays in the File Name text box.

2. Select the drive from the Drives drop-down list.

3. Select the Flash file directory from the Directories list box. All *.APF files display in the scroll list box under the File Name text box.

4. Highlight the file you want to flash from the scroll list box or type the file name into the File Name text box. The file name can be up to eight characters plus a three-letter extension. The name displays in the File Name text box.

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Illustration 23	g02586736
Select Flash File dialog box

5. Press "OK" once you have selected the desired flash file or "Cancel" to exit without selecting a flash file. You return to the Application Firmware Flash screen.

Beginning Flash

Purpose

The "Begin Flash" push button allows you to begin the flashing process. This process reprograms the Communication Adapter II with the flash file that you selected in the Select Firmware Flash File dialog box.

Instructions

To begin flashing the Communication Adapter II:

1. Select a file to flash (see ""Selecting a File" ") and after returning to the Application Firmware Flash screen, press the "Begin Flash" push button.

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Illustration 24	g02586757
Illustration 22: Flash Information displayed

2. An Update Progress status bar keeps track of the flashing process. Press "Cancel" in the status bar box to cancel this process at any time.

3. When the flash completes, a "Flash Completed Successfully" message box displays. You may go to the Cat Comm Adapter II Toolkit Summary screen by selecting "Toolkit", return to the Application Firmware Flash screen by pressing "Flash", or exit the program completely by choosing "Exit".

Special Issues

Disk Defragmentation/Disk Compression

The Communication Adapter II remains unaffected by Disk Compression and/or Defragmentation programs, as long as they do not move hidden or system files during the process.

Windows Installation

If problems are encountered during the installation of this software, be sure that the current user has administrative rights on this PC.

Appendix A

Navigation Shortcuts

Mouse Shortcuts

The mouse can accomplish various functions. Ways to use the mouse are as follows:

The Mouse: used to select option buttons, open and close menus, and move the cursor to a selected area of the screen.

Keyboard Shortcuts

Keyboard Shortcuts give you the power to maneuver through applications by solely using the keyboard. The shortcuts include using Alt, Tab, Shift, Ctrl (Control), Enter, the space bar, multiple letters, and arrow keys (separately and combined with each other) to accomplish an action.

Alt Key + Letter

Holding down the Alt key and pressing a letter allows you to navigate drop-down menus. For example, pressing "O", while holding down the Alt key, opens the "Other" drop-down menu. While this menu is open, pressing the underlined letters in that menu performs the related tasks. In this case, pressing "G" would prompt the Get Hardware Status box (see Letters).

Tab Key

The Tab key moves the cursor between option buttons ("OK", "Cancel", etc.). A button that can be activated by pressing enter is highlighted (marked with black dashes around the border). Using the Tab and Shift Keys at the same time reverses the tab order. On different screens, you can use the Tab button to move from one area to another. This is called tab ability.

Arrow Keys

The arrow keys have many uses. The first function of the keys is to move between and through the menus after holding down the Alt key and pressing a letter (see the example given under Alt Key + Letter). The arrow keys and Enter key can be used instead of pressing the letter of the corresponding function.

The second use of the arrow keys is similar to that of the Tab key because the arrows move the cursor between option buttons. The up and right arrows move the cursor down the option buttons, and the down and left arrows move the cursor up the option buttons.

The third function of the arrow keys is to scroll through lists. In some screens, you must highlight the "OK" button with the Tab key before using the arrows to scroll the list. In others, you must use the tab key to get into the box with the list before using the arrows.

Letters

Not all buttons have tab ability. If you enter a screen where the Tab key does not highlight a button, press the underlined letter on the button on the keyboard to perform that function.

Table 4

Keyboard Only
Desired Result	Necessary Action6
Activate a menu bar:	Press ALT.
Cancel the dialog box:	Press Esc (Escape).
Carry out a function:	Press Enter or the space bar.
Choose a menu function:	Press the underlined letter in the function name or use the Arrow key to scroll down the menu. When the action is highlighted, press Enter.
Move between buttons, dialog boxes, menu commands, or items in a list:	Press Tab (Tab + Shift reverses tab order), Arrow Keys, or underlined letters.
Open a menu:	Press ALT plus the underlined letter in the menu name.

⁶ You must use the Tab key to get into the correct box before you are able to complete any of these actions. Press Enter after you select all desired files.

Appendix B

PC Software Hotline Services

Caterpillar Inc. provides a well-trained technical support staff to assist you with any problems. If you need assistance and wish to contact the Dealer Service Tools (DST), please completely fill out the information from the Communication Tracking Form or Install Problem Tracking Form. These questions are necessary for DST to help you solve your problem.

Also, be prepared to:

• Give a brief explanation of the problem you are having

• Include the exact wording of any error or warning messages you have received

• Give the sequence of steps you took before the error or warning message

• Describe any recent changes made to your personal computer (PC) and know if Communication Adapter II was running correctly in the past to help isolate the problem

Table 5

Dealer Service Tools (DST) Hours

Monday through Friday

7:00 AM to 5:00 PM Central Standard Time (CST)

Note: If you call outside of these hours, leave a voice message and a DST staff member will respond to your problem the next business day.

Help Desk (Service Systems Support Center) Contact Information:

• Monday through Friday 6:00 a.m. to 6:00 p.m. Central Standard Time (North America)

• 1-800-765-0999 (North America ONLY)

• 309-675-4000 (Outside North America)

• 309-675-4001 (Fax)

• E-mail: dcsghlp@cat.com or Help Desk CDIS DBS (Lotus Notes)

Caterpillar Media and Product Information Logistics:

• 1-800-566-7782 (North America ONLY)

• 309-266-0942 (Outside North America)

• E-mail: media-logistics@cat.com

Install Problem Tracking Form

Table 6

Name:	_____________________________________
Dealership:	_____________________________________
Telephone #:	_____________________________________
Computer type:	_____________________________________
Operating System:	_____________________________________
Memory:	_____________________________________
Available Hard Drive Space:	_____________________________________
Communication Adapter II Version:	_____________________________________
Previous Version:	_____________________________________
Media type (CD or Floppy Disk):	_____________________________________
Exact Error message:	_____________________________________

Communications Tracking Form

Table 7

Name:	_____________________________________
Dealership:	_____________________________________
Telephone #:	_____________________________________
Computer type:	_____________________________________
Operating System:	_____________________________________
Communication Adapter II Version:	_____________________________________
Product being serviced:	_____________________________________
ECM Serial Number:	_____________________________________
Engine Serial Number:	_____________________________________
ECM type:	_____________________________________
Personality Module Part Number & Date:	_____________________________________
Communications Interface Device:	_____________________________________
Exact Error message:	_____________________________________

Glossary of Terms

Caterpillar Electronic Technician (Cat ET) - A diagnostic tool software program for a personal computer (PC). Designed to replace the ECAP service tool.

Cat ET - The acronym for Caterpillar Electronic Technician software.

Check Box - A square box accompanied by descriptive text. Pressing the box puts an X in it. Pressing a previously checked box removes the X.

Communication Adapter II (Comm Adapter II) - A device which can be used to aid in the monitoring of communication on J1939/11, CAT Datalink, and J1708 (ATA) vehicle networks

Dialog Box - A fixed size moveable window in which a user may review or maintain information needed by the application.

Drop-down List Box - A field box with an arrow displayed to the right of the box. Pressing the arrow displays an expanded list of values below the field box. If there are more values than can be displayed in the drop-down list box, a scroll bar appears to the right of the list. Selecting a value from the list places it in the single value field box and closes the expanded list.

Drop-down Menu - An expanded list of options displayed when one of the menus above the toolbar is selected in Cat ET.

Electronic Control Module (ECM) - The electronic engine control that provides power to EUI electronics and injectors, monitors EUI inputs, and acts as a governor to control engine speed.

Group Box - A group or related radio buttons, edit fields, or drop-down boxes surrounded by a frame.

Icon - A small graphic used to represent an executable program. The Caterpillar Electronic Technician software program icon appears in the Caterpillar Electronic Technician group box in the Windows Program Manager screen.

Push-Button - A round-cornered rectangle containing text that describes the action the button performs. "OK" and "Cancel"are common push-buttons found on many dialog boxes.

Text Box - A box that allows the user to type information into the application. A text box follows a title that tells what information needs to be entered.