Event/Diagnostic Report Interval (SMU)
The Event/Diagnostic Report Interval determines how soon the Product Link will report a reoccurrence of an event or diagnostic code. The SMU in the description signifies that this value is measured in units of machine operating hours. The minimum value is 4 hours. The default is 20 hours, meaning that an event/diagnostic update message will not be resent for a specific event/diagnostic until the machine has operated for 20 hours after the last transmitted occurrence of that event/diagnostic. At the next event/diagnostic occurence after the time period elapses, another message will be sent. This helps to reduce the number of messages sent for a given event/diagnostic thereby reducing the messaging cost. All events/diagnostics are recorded and may be viewed with the Electronic Technician.
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| Illustration 1 | g00663456 |
To configure this value, highlight it and select "Change" at the lower left corner of the screen. The new value may be entered as shown in illustration 1.
Event/Diagnostic Message Interval (RT)
This value is only valid if the event or diagnostic report intervals are set to Next Scheduled. The Event/Diagnostic Message Interval sets the time period before an event or diagnostic message update is sent. This time period is calculated from the "Report Start Time". The RT in the description signifies that this value is measured in units of real time (or calendar) hours. The minimum value is 24 hours. The default is 168 hours. This means that an event/diagnostic scheduled message will be every 168 hours (1 week) if any Event/Diagnostic code has occurred since the last scheduled mesage was sent. This helps to reduce the number of messages sent, thereby reducing the messaging cost.
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| Illustration 2 | g00663453 |
To configure this value, highlight it and select "Change" at the lower left corner of the screen. The new value may be entered as shown in illustration 2.
Report Start Time
The standard reports for Product Link are sent at time-based intervals. Position reports are sent every six hours and a service meter report or fuel report is sent every 24 hours. The report start time is used as the initial report time for calculating when subsequent reports are sent. The report start time is also used as the basis for calculating "Next Scheduled" events and diagnostic messages. SMU reports and fuel reports will alternate days. The transmissions are automatically optimized for maximum efficiency of the Product Link system, and the messages may not arrive on an exact hourly schedule. The messages will arrive very close to the scheduled time.
Note: The time entered must be in Greenwich Mean Time (GMT). In order to convert your local time to GMT, you must add a certain number of hours. In the eastern time zone, add 5 hours to your local time. In the central time zone, add six hours to your local time. For example, if you want the report to arrive at 5:00 A.M. in the central time zone, enter 11:00 A.M. for the report start time. If daylight savings time is currently being observed, then add one more hour.
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| Illustration 3 | g00660531 |
To configure this value, highlight it and select "Change" at the lower left corner of the screen. The current date and time value will appear in pull-down menus to enter the new value as shown in illustration 3. A Get PC Date/Time button is supplied for easy entry of the current date and time.
Warning Level (1/2/3) Report Configuration
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| Illustration 4 | g00711268 |
The Warning Level Report Configuration informs the system how to handle Events of level 1, 2, and 3 from other ECMs (Electronic Control Modules) on the machine. The events reported match the events reported on ET Logged Events screen. To configure this value, highlight it and select "Change" at the lower left corner of the screen. The current value will appear along with a pull-down menu to select the new value. The choices are as follows:
- Immediate - Events are sent immediately upon their occurrence. A reoccurrence is sent only if the event/diagnostic report interval has expired. If the interval has not expired, the event is only logged as an occurrence in the Product Link module.
- Next scheduled - The events are queued and sent in a batch, based on the next scheduled interval calculated from the report start time..
- Never - Events are not logged or sent to the office.
Diagnostic Report Configuration
The Diagnostic Report Configuration informs the system how to handle diagnostics from other ECMs (Electronic Control Modules) on the machine. The diagnostics reported match the diagnostics reported on the ET Logged Diagnostics screens.
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| Illustration 5 | g00663471 |
To configure this value, highlight it and select "Change" at the lower left corner of the screen. The current value will appear along with a pull-down menu to select the new value as shown in illustration 5. The choices are as follows:
- Immediate - Diagnostics are sent immediately upon their occurrence. If the interval has not expired, the event is only logged as an occurrence in the Product Link module.
- Next scheduled - The diagnostics are queued and sent in a batch, based on the next scheduled interval.
- Never - Diagnostics are not logged or sent to the office.
Global Gram Enable Status
The Global Gram Enable Status configures how the Product Link sends messages when a ground station is not in view to the satellites. This occurs in areas of the world where the infrastructure has not been completed.
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| Illustration 6 | g00663472 |
To configure this value, highlight it and select "Change" at the lower left corner of the screen. The current value will appear along with a pull-down menu to select the new value as shown in illustration 6. The choices are as follows:
- Enabled - This setting enables Global Gram mode allowing messages to be sent in areas where there is no ground station for Orbcomm.
- Disabled - This is the default setting and should be used in most areas except when Global Grams are required. Consult your Caterpillar Dealer in order to determine if Global Grams are required.