PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN 07 MODEL YEAR C13 AND C15 ON-HIGHWAY TRUCK ENGINES
Usage:
REBE2074-02
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| 11Jun2007 |
| (Revised 07Aug2007) |
U-250
A-316
D-314
O-229
TT-15
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| Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN 07 MODEL YEAR C13 AND C15 ON-HIGHWAY TRUCK ENGINES |
|
| 7620 1901 1902 | PS42429 |
|
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42429" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 11 June, 2007 Service Letter. Changes have been made to Action Required. |
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TERMINATION DATE |
| 30Jun2008 |
PROBLEM
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| Updates to certain C13 and C15 truck software include enhanced diagnostic reporting and increased Caterpillar Regeneration System (CRS) robustness. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C13 | LEE01000-01001, 1007, 1017-1031, 1033-1037, 1039, 1041-1135, 1153-1196, 1198, 1201-1224, 1226-1228, 1230-1233, 1235-1237, 1239-1359, 1363, 1366-1369, 1371-1386, 1388-1426, 1428-1429, 1431-1436, 1438-1442, 1444-1472, 1474-1486, 1488-1493, 1495-1496, 1498, 1500-1506, 1508, 1511, 1513, 1515-1586, 1588-1607, 1609-1613, 1615-1618, 1620-1624, 1626-1629, 1631-1637, 1639-1646, 1648-1657, 1659-1669, 1673, 1683-1684, 1687-1689, 1691-1692, 1694-1695, 1698, 1700, 1702-1713, 1717, 1720, 1723, 1725, 1727, 1730-1731, 1733-1736, 1739, 1741, 1743, 1749, 1751-1752, 1756, 1758-1759, 1763, 1769, 1772, 1778-1779, 1781, 1783, 1785, 1787, 1789, 1791-1793, 1800, 1802-1814, 1816-1835, 1837-1856, 1858-1868, 1870-1871, 1873-1904, 1906-1913, 1915-1940, 1942-1989, 1991-2030, 2035-2041, 2044-2048, 2050-2054, 2056-2058, 2060, 2063-2064, 2066, 2068-2070, 2072-2106, 2108-2112, 2114-2139, 2141-2161, 2163-2169, 2171-2174, 2176, 2178-2184, 2186-2214, 2216-2226, 2228-2261, 2264-2266, 2269-2272, 2274, 2276-2279, 2282-2293, 2295-2296, 2298-2300, 2303-2304, 2307-2324, 2326-2331, 2333-2336, 2338-2342, 2344, 2346-2347, 2350-2361, 2363-2367, 2369-2371, 2373-2374, 2376-2377, 2379-2381, 2386-2397, 2399, 2402-2404, 2406-2411, 2414-2417, 2419, 2421, 2423, 2425, 2427, 2429-2435, 2437, 2439, 2442-2444, 2446-2457, 2459-2537, 2539-2559, 2561-2581, 2583-2604, 2606-2609, 2611, 2613-2625, 2627-2641, 2643, 2645-2653, 2655, 2657-2661, 2663-2667, 2669-2671, 2673, 2675-2685, 2687-2691, 2694-2696, 2698-2700, 2702, 2704, 2706-2708, 2711-2715, 2717, 2720-2723, 2725, 2727-2730, 2733-2736, 2739-2747, 2749, 2755-2756, 2762-2763, 2767-2768, 2771, 2773, 2777-2778, 2789-2790, 2792-2800, 2802-2803, 2805, 2807-2808, 2810, 2812, 2816-2820, 2823-2827, 2831, 2842, 2844-2847, 2853, 2863, 2865-2869, 2871, 2875-2877, 2880, 2882, 2888, 2891-2894, 2896, 2904, 2906, 2908, 2913-2917, 2919-2920, 2922-2923, 2925-2926, 2928, 2931-2934, 2938-2940, 2942-2948, 2950, 2953-2954, 2957-2960, 2962, 2964, 2969-2970, 2972, 2974-2975, 2977-2980, 2982, 2985-2988, 2991-2997, 2999-3003, 3006-3008, 3010-3011, 3017, 3021-3022, 3026-3029, 3031, 3033-3036, 3044-3045, 3052, 3054, 3056, 3060-3061, 3065, 3067-3069, 3072-3073, 3075, 3077-3159, 3161-3164, 3166-3211, 3213-3463, 3465-3673, 3675-3699, 3701-3870, 3872-3880, 3882-3911, 3913-4107, 4109-4466 |
| C15 | SDP01100-01101, 1103-1118, 1129-1168, 1173-1187, 1189-1196, 1198-1202, 1204-1211, 1213-1216, 1220-1221, 1223-1225, 1227-1290, 1292-1305, 1307-1315, 1317-1322, 1324-1477, 1483-2278, 2292-2293, 2298-2300, 2303-2304, 2307, 2310-2312, 2317, 2319-2321, 2323-2325, 2327-2352, 2354, 2356-2361, 2366-2375, 2377, 2380, 2382-2385, 2387-2391, 2396, 2398-2402, 2404, 2410-2412, 2414-2415, 2423-2426, 2428-2432, 2434, 2437, 2439-2440, 2442, 2446-2447, 2449, 2451, 2454, 2457-2460, 2462, 2464, 2467-2475, 2477-2479, 2482, 2484, 2490-2590, 2592-2695, 2697-2708, 2710-2798, 2800-2822, 2825-2851, 2853-2866, 2868-2874, 2876-2923, 2925-2957, 2959-2982, 2984-2992, 2994-3011, 3013-3027, 3029-3058, 3060-3161, 3163-3285, 3287-3315, 3317-3341, 3343-3355, 3357-3363, 3365-3368, 3370, 3372, 3374-3382, 3384-3410, 3412-3421, 3423-3426, 3428-3446, 3448-3464, 3466-3477, 3479-3572, 3574-3592, 3594-3606, 3608-3622, 3624-3632, 3634-3649, 3651-3655, 3657-3663, 3665-3666, 3668-3670, 3672-3676, 3678-3693, 3695-3699, 3701-3705, 3707-3711, 3713-3716, 3718-3730, 3732-3734, 3738-3748, 3750-3769, 3771-3779, 3781-3783, 3785-3790, 3792-3793, 3795-3807, 3810-3815, 3817-3821, 3823-3833, 3835, 3837, 3840-3847, 3849-3854, 3856-3861, 3865-3870, 3872, 3874-3875, 3878-3889, 3891-3906, 3908-3909, 3911, 3913-3921, 3923-3933, 3936-3945, 3947-3965, 3967-3974, 3976-3992, 3994-4000, 4002-4018, 4021-4023, 4026-4027, 4029, 4031, 4033-4035, 4037, 4039, 4041-4043, 4045, 4047-4048, 4053-4055, 4057-4058, 4060-4061, 4063-4064, 4066-4067, 4069-4071, 4076-4079, 4081-4082, 4085, 4092-4093, 4100, 4102-4104, 4106-4109, 4111-4129, 4131-4137, 4139-4140, 4142-4143, 4146-4151, 4154-4158, 4160-4161, 4164-4173, 4176-4179, 4181-4187, 4189, 4191-4193, 4195-4197, 4199-4202, 4204, 4206-4207, 4210, 4213, 4215-4216, 4219-4224, 4226-4227, 4229-4231, 4234, 4236-4243, 4246, 4248-4253, 4255-4256, 4259, 4261-4262, 4264, 4266, 4270-4276, 4278-4283, 4285-4289, 4291, 4293, 4295-4301, 4305-4307, 4309-4310, 4312, 4315-4316, 4319, 4321-4334, 4337-4339, 4341-4345, 4347-4377, 4380, 4382-4384, 4386, 4388, 4391-4392, 4394-4395, 4406-4411, 4413, 4417-4419, 4421, 4423, 4426-4429, 4431-4436, 4438-4442, 4445, 4447, 4449-4455, 4457-4465, 4468-4479, 4481-4483, 4487-4490, 4492-4501, 4503, 4505, 4508-4509, 4512, 4514, 4516, 4518-4521, 4523, 4526-4527, 4529-4531, 4534-4541, 4543-4547, 4549-4559, 4561-4566, 4568-4593, 4595-4605, 4607-4609, 4611, 4613-4615, 4617-4830, 4832-4839, 4841-4845, 4847-4860, 4862-4866, 4868-4896, 4898-4909, 4911-4942, 4944-4960, 4962-4993, 4995-5002, 5004-5008, 5010-5026, 5028-5068, 5070-5108, 5110-5202, 5204-5213, 5215-5236, 5238-5301, 5303-5396, 5398-5406, 5408-5483, 5485-5521, 5523, 5526-5534, 5536-5543, 5546-5549, 5551-5587, 5589-5667, 5669-5822 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3142915 | SOFTWARE GP-ELEK |
| 1 | 3142916 | SOFTWARE GP-ELEK |
| 1 | 3142917 | SOFTWARE GP-ELEK |
| 1 | 3142918 | SOFTWARE GP-ELEK |
| 1 | 3142919 | SOFTWARE GP-ELEK |
| 1 | 3142921 | SOFTWARE GP-ELEK |
| 1 | 3142923 | SOFTWARE GP-ELEK |
| 1 | 3142924 | SOFTWARE GP-ELEK |
| 1 | 3142926 | SOFTWARE GP-ELEK |
| 1 | 3142927 | SOFTWARE GP-ELEK |
| 1 | 3142929 | SOFTWARE GP-ELEK |
| 1 | 3142930 | SOFTWARE GP-ELEK |
| 1 | 3142932 | SOFTWARE GP-ELEK |
| 1 | 3142934 | SOFTWARE GP-ELEK |
| 1 | 3142935 | SOFTWARE GP-ELEK |
| 1 | 3142937 | SOFTWARE GP-ELEK |
| 1 | 3142938 | SOFTWARE GP-ELEK |
| 1 | 3142940 | SOFTWARE GP-ELEK |
| 1 | 3142941 | SOFTWARE GP-ELEK |
| 1 | 3143431 | SOFTWARE GP-ELEK |
| 1 | 3143432 | SOFTWARE GP-ELEK |
| 1 | 3143433 | SOFTWARE GP-ELEK |
| 1 | 3143434 | SOFTWARE GP-ELEK |
| 1 | 3143435 | SOFTWARE GP-ELEK |
| 1 | 3143436 | SOFTWARE GP-ELEK |
| 1 | 3143437 | SOFTWARE GP-ELEK |
| 1 | 3143438 | SOFTWARE GP-ELEK |
| 1 | 3143439 | SOFTWARE GP-ELEK |
| 1 | 3143440 | SOFTWARE GP-ELEK |
| 1 | 3143442 | SOFTWARE GP-ELEK |
| 1 | 3143444 | SOFTWARE GP-ELEK |
| 1 | 3143446 | SOFTWARE GP-ELEK |
| 1 | 3143448 | SOFTWARE GP-ELEK |
| 1 | 3143450 | SOFTWARE GP-ELEK |
| 1 | 3143451 | SOFTWARE GP-ELEK |
| 1 | 3143452 | SOFTWARE GP-ELEK |
| 1 | 3143453 | SOFTWARE GP-ELEK |
| 1 | 3143454 | SOFTWARE GP-ELEK |
| 1 | 3143455 | SOFTWARE GP-ELEK |
| 1 | 3143456 | SOFTWARE GP-ELEK |
| 1 | 3143457 | SOFTWARE GP-ELEK |
| 1 | 3143458 | SOFTWARE GP-ELEK |
| 1 | 3143459 | SOFTWARE GP-ELEK |
| 1 | 3143460 | SOFTWARE GP-ELEK |
ACTION REQUIRED
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| Using Caterpillar Electronic Technician (ET) 2007B or newer, connect to the ECM with Dual Data Link function (J1939 and ATA). If Dual Data Link is not enabled the diagnostic and service tests will not function properly. ET 2007B or newer is required to perform this update correctly. Determine the Electronic Control Module (ECM) Personality Module Part Number. If the ECM Personality Module Part Number currently installed on the truck is not the same as the Part Number listed on SISWeb, the truck must be flashed with the correct ECM Personality Module Part Number. After determining the correct ECM software to be flashed, download the correct Personality Module Software from SISWeb and save the software file on your service tool computer. Using ET, connect to the engine ECM. Copy the current engine ECM Configuration. This will save the customer configuration and injector trim codes. Before taking this replacement file, make sure the dashboard display in ET is disabled or the file may not copy injector trim files correctly. To shut the dashboard display off, toggle the dashboard display button in the lower right hand corner of the active diagnostics or ECM summary windows in ET. The service tool dashboard should be red when disabled. Disconnect ET from the engine ECM by clicking on the disconnect button at the top of the ET screen and then reconnect. In ET, click on the "Service" drop down menu and select "Configuration" then "Copy Configuration/ECM Replacement". Save this file to be used later in the procedure. Using the "Reset All" button, clear all Active Diagnostic Codes. Connect to the ECM with "WinFlash". Select the new Personality Module Software Part Number, begin the flashing process. After the flash process is complete reconnect with ET. Review the "Configuration" to ensure Injector trim files and other configurable parameters are correct. A 630-02 code will be active after updating the ECM. To clear this active code you must manually configure the vehicle voltage selection parameter using Electronic Technician (ET). Other configuration parameters can be restored by uploading the ECM replacement file saved earlier in this procedure. Changes in how diagnostic codes are triggered may cause new active codes to appear after flashing the new software file. If the service letter is being performed proactively, flashing and any additional repairs performed to correct new active codes caused by flashing the new software should be submitted to warranty using PD code 56. Run the truck to ensure proper operation. Return truck to service. |
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SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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