Usage:
24Apr2018 |
(Revised 01Apr2019) |
After Failure Only Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE WALKWAYS FOR SCREEDS ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS |
|
7750 7253 | PS53742 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53742" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code. |
NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 24Apr2018 (Revised 30May2018) Service Letter. Changes have been made to the Affected Product. |
TERMINATION DATE |
30Apr2020 |
PROBLEM
The existing screed walkways can bind or fail to meet customer expectations on the SE50 and SE60 Screeds on certain AP500F, AP555F, AP600F, AP655F, AP1000F, and AP1055F Asphalt Pavers. If the existing walkway fails it can cause customer frustration and unplanned downtime. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
AP500F | 44900103, 115 50300105-00106 |
AP555F | AP500100, 105-106, 108, 110, 112-113, 116, 118-119, 125-126, 128, 133-134, 136, 138, 141, 143, 146-147, 149-151, 153, 155-156, 158, 161, 163, 165, 168, 177, 183-185, 187, 193, 195, 200-201, 205, 207, 213, 215, 218 |
AP600F | AP600102, 104, 108-109, 111-113, 120, 125-126, 128-129, 135, 160-161, 163-164, 175 |
AP655F | 48000131 MH600100-00101, 105-110, 113-114, 120, 122, 127, 129, 132-137, 139-140, 142-143, 145-147, 149-153, 156, 159-160, 162, 166-168, 170-173, 175, 178, 182, 187, 189-190, 192-194, 196-197, 201, 204-205, 207-209, 211, 213, 215, 217-220, 224-227, 229, 233-234, 236-237, 241-242, 244, 246, 250-252, 254-260, 262-263, 265, 267, 269, 271-272, 274, 276-279, 281-283, 287-288, 291-292, 295-296, 298, 300-302, 304, 307, 309, 312-314, 316-318 ML600102 |
*******Group 2******* | |
AP500F | 44900100, 102, 104-107, 110-112, 114, 120-125, 129-131, 134, 136-139, 143-147 50300101-00104, 107 |
AP555F | 5F500100-00111 AP500101, 111, 120, 159, 170 M4500100-00104 RBM00100 |
AP600F | AP600100-00101, 105-106, 114, 118, 132-134, 137, 139-141, 151, 157-158, 166-168, 177 LR600101, 103-110, 112, 114-115, 117, 121 |
AP655F | 45200100-00101, 103 45300100, 104 47900106-00107 48000100, 102-107, 110-113, 117, 119, 125-128, 142 65500100 MH600102-00103, 111-112, 125, 144, 155, 177, 228 ML600106 P6500123-00126 |
*******Group 3******* | |
AP1000F | AC400104-00105, 110, 119, 121, 125, 128-131, 135, 138, 141-143, 145-148, 150-152, 154-155, 160-163, 165-170, 172, 174-176, 180-187, 189, 191-192, 194, 196-197, 200, 203-205, 207, 209, 212, 214-222, 231-233, 235, 239-240, 242, 244, 248, 252-253, 255-256, 259, 261-264, 266, 268-269, 271, 277-279, 281, 283, 285-289, 291-292, 296, 299-300, 305, 310-315, 319-320, 323, 329-330, 333, 336, 341, 343, 346, 348-349, 351, 353, 355-356, 361-364, 369-370 |
AP1055F | TJ500107-00109, 114-116, 119, 122-127, 131-132, 134-135, 138, 140, 143, 146, 148-155, 158, 161, 163-166, 168-169, 173-180, 182, 187, 189-190, 194, 196, 199-201, 209, 211-212, 214-216, 219-222, 224, 227, 229-230, 233, 235, 237-241, 244-245, 247-248, 250-251, 253-257, 259-264, 268, 270-274, 278-282, 286-287, 289-290, 292-293, 295, 297, 300-301, 304, 306, 308-309, 311-312, 314-316, 321-322, 325, 327, 329, 331-332, 334-336, 338-340, 344, 346-350, 352-355, 357-358, 361, 365, 368-369, 372, 375, 377-378, 380-382, 388-389, 393, 397, 399-400, 403-405, 411-412, 415, 420-422, 424-427, 429, 431, 435-437, 443, 445-446, 448, 450, 455-461, 463, 465-467, 469, 471-474, 477-479, 481, 484-487, 490-493, 500-505, 508, 510-511, 513-517, 521-523, 526-527, 529-531, 533-540, 544, 547-554, 563, 566-569, 575, 578, 580, 584-588, 590, 592, 594, 596-598, 603-605, 608-611, 613-614, 624, 626-631, 633-634, 638, 640, 643, 645, 649-653, 658-659, 661-662, 666, 668-669, 673, 676-682, 686-689, 693, 696, 698-700, 702, 704-709, 711-712, 715-718, 721-722, 724-726, 728-730, 732-734, 736, 741, 743, 746, 803, 807, 811, 819, 839 |
AP655F | MH600131, 181 P6500127 |
*******Group 4******* | |
AP1055F | RLM00100-00106 TJ500195, 367, 384, 694 |
AP655F | 45300101 47900101-00105, 108-154, 157-160, 163, 167-168, 171-172, 174-176 48000101, 108-109, 114-116, 118, 120-122, 135-136, 139-141 AC600100, 102-104, 107-108, 111 MH600104, 126 ML600100-00101, 103-105, 107-117, 119-120 P6500101-00122 |
*******Group 5******* | |
AP1000F | AC400100-00102, 106-107, 114-118, 139, 171, 179, 188, 199, 201-202, 208, 234, 265, 267, 270, 275, 293, 303-304, 338, 350, 358 |
AP1055F | TJ500100-00102, 104, 110, 112, 128, 137, 156, 167, 191-192, 197, 205-206, 210, 225, 228, 231-232, 234, 291, 294, 296, 299, 318, 326, 333, 373, 379, 391, 406-407, 432, 444, 449, 454, 468, 470, 507, 509, 520, 560, 572, 579, 591, 606, 615, 622, 625, 655, 657, 695, 727, 742, 748 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
4 | 4I0734 | SETSCREW-SOCKET |
2 | 5P8837 | PIN-LOCK |
6 | 7X0567 | WASHER-HARD |
2 | 7X2549 | BOLT-HEX HEAD |
2 | 7X2552 | BOLT-HEX HEAD |
2 | 8T4132 | NUT-HEX |
2 | 8T4140 | BOLT-HEX HEAD |
4 | 8T4223 | WASHER-HARD |
4 | 8T4224 | WASHER-HARD |
2 | 8T8549 | LOCKNUT |
4 | 9S5187 | MOUNTING |
4 | 9X2616 | SCREW-BUTTON HD |
4 | 9X8257 | WASHER-HARD |
4 | 0985747 | NUT-HEX (THIN) |
2 | 3445674 | NUT-HEX |
2 | 3841628 | WASHER-HARD |
2 | 4254127 | PIN |
1 | 4360156 | ARM AS-SUPPORT |
1 | 4360157 | ARM AS-SUPPORT |
2 | 4416208 | BUMPER |
2 | 4416210 | BLOCK |
2 | 4457865 | WASHER |
4 | 4763239 | PIN |
4 | 4763240 | ROLLER |
1 | 4973441 | LINK |
1 | 5517472 | WALKWAY AS-MAIN |
2 | 5517474 | WALKWAY AS-EXT |
12 | 5527034 | ROLLER |
2 | 5527228 | PIN-CAM |
2 | 5527252 | PIN-CAM |
1 | 5528519 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
4 | 4I0734 | SETSCREW-SOCKET |
2 | 5P8837 | PIN-LOCK |
6 | 7X0567 | WASHER-HARD |
2 | 7X2549 | BOLT-HEX HEAD |
2 | 7X2552 | BOLT-HEX HEAD |
2 | 8T4132 | NUT-HEX |
2 | 8T4140 | BOLT-HEX HEAD |
4 | 8T4223 | WASHER-HARD |
4 | 8T4224 | WASHER-HARD |
2 | 8T8549 | LOCKNUT |
4 | 9S5187 | MOUNTING |
4 | 9X2616 | SCREW-BUTTON HD |
4 | 9X8257 | WASHER-HARD |
4 | 0985747 | NUT-HEX (THIN) |
2 | 3445674 | NUT-HEX |
2 | 3841628 | WASHER-HARD |
2 | 4254127 | PIN |
1 | 4360156 | ARM AS-SUPPORT |
1 | 4360157 | ARM AS-SUPPORT |
2 | 4416208 | BUMPER |
2 | 4416210 | BLOCK |
2 | 4457865 | WASHER |
4 | 4763239 | PIN |
4 | 4763240 | ROLLER |
1 | 4973441 | LINK |
1 | 5517472 | WALKWAY AS-MAIN |
2 | 5517474 | WALKWAY AS-EXT |
12 | 5527034 | ROLLER |
2 | 5527228 | PIN-CAM |
2 | 5527252 | PIN-CAM |
1 | 5528519 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 3******* | ||
4 | 4I0734 | SETSCREW-SOCKET |
2 | 5P8837 | PIN-LOCK |
6 | 7X0567 | WASHER-HARD |
2 | 7X2549 | BOLT-HEX HEAD |
2 | 7X2552 | BOLT-HEX HEAD |
2 | 8T4132 | NUT-HEX |
2 | 8T4140 | BOLT-HEX HEAD |
4 | 8T4223 | WASHER-HARD |
4 | 8T4224 | WASHER-HARD |
2 | 8T8549 | LOCKNUT |
4 | 9S5187 | MOUNTING |
4 | 9X2616 | SCREW-BUTTON HD |
4 | 9X8257 | WASHER-HARD |
4 | 0985747 | NUT-HEX (THIN) |
2 | 3445674 | NUT-HEX |
2 | 3841628 | WASHER-HARD |
2 | 4254127 | PIN |
1 | 4360156 | ARM AS-SUPPORT |
1 | 4360157 | ARM AS-SUPPORT |
2 | 4416208 | BUMPER |
2 | 4416210 | BLOCK |
2 | 4457865 | WASHER |
4 | 4763239 | PIN |
4 | 4763240 | ROLLER |
1 | 4973441 | LINK |
1 | 5517470 | WALKWAY AS-MAIN |
2 | 5517471 | WALKWAY AS-EXT |
12 | 5527034 | ROLLER |
2 | 5527228 | PIN-CAM |
2 | 5527252 | PIN-CAM |
1 | 5528519 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 4******* | ||
4 | 4I0734 | SETSCREW-SOCKET |
4 | 5P4116 | WASHER-HARD |
2 | 6K8162 | RING-RETAINING |
4 | 7X2549 | BOLT-HEX HEAD |
2 | 7X2575 | BOLT-HEX HEAD |
2 | 8T4167 | WASHER-HARD |
8 | 8T4223 | WASHER-HARD |
4 | 8T4224 | WASHER-HARD |
4 | 8T4908 | BOLT-HEX HEAD |
2 | 8T8549 | LOCKNUT |
4 | 9X2616 | SCREW-BUTTON HD |
4 | 9X8257 | WASHER-HARD |
2 | 0686405 | WASHER-HARD |
4 | 0985747 | NUT-HEX (THIN) |
2 | 1904375 | WASHER |
2 | 3293356 | NUT-HEX |
2 | 3445674 | NUT-HEX |
2 | 3841628 | WASHER-HARD |
1 | 4392778 | ARM AS-SUPPORT |
1 | 4392779 | ARM AS-SUPPORT |
2 | 4416207 | PIN |
2 | 4416208 | BUMPER |
4 | 4416210 | BLOCK |
2 | 4416211 | PAD |
4 | 4763239 | PIN |
4 | 4763240 | ROLLER |
1 | 5438244 | WALKWAY AS-MAIN |
2 | 5438245 | WALKWAY AS-EXT |
12 | 5527034 | ROLLER |
2 | 5527228 | PIN-CAM |
1 | 5527251 | LINK |
2 | 5527252 | PIN-CAM |
1 | 5528519 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 5******* | ||
4 | 4I0734 | SETSCREW-SOCKET |
4 | 5P4116 | WASHER-HARD |
2 | 6K8162 | RING-RETAINING |
4 | 7X2549 | BOLT-HEX HEAD |
2 | 7X2575 | BOLT-HEX HEAD |
2 | 8T4167 | WASHER-HARD |
8 | 8T4223 | WASHER-HARD |
4 | 8T4224 | WASHER-HARD |
4 | 8T4908 | BOLT-HEX HEAD |
2 | 8T8549 | LOCKNUT |
4 | 9X2616 | SCREW-BUTTON HD |
4 | 9X8257 | WASHER-HARD |
2 | 0686405 | WASHER-HARD |
4 | 0985747 | NUT-HEX (THIN) |
2 | 1904375 | WASHER |
2 | 3293356 | NUT-HEX |
2 | 3445674 | NUT-HEX |
2 | 3841628 | WASHER-HARD |
1 | 4392778 | ARM AS-SUPPORT |
1 | 4392779 | ARM AS-SUPPORT |
2 | 4416207 | PIN |
2 | 4416208 | BUMPER |
4 | 4416210 | BLOCK |
2 | 4416211 | PAD |
4 | 4763239 | PIN |
4 | 4763240 | ROLLER |
1 | 5438244 | WALKWAY AS-MAIN |
2 | 5438245 | WALKWAY AS-EXT |
12 | 5527034 | ROLLER |
2 | 5527228 | PIN-CAM |
1 | 5527251 | LINK |
2 | 5527252 | PIN-CAM |
1 | 5528519 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Remove all 463-3972 and 484-7802 Walkway Assemblies from dealer parts stock. |
Note: Only Caterpillar screeds are covered by this service letter, and only certain screeds fall into the effected population. Before beginning this procedure, locate the serial number plate for the screed and verify that the screed serial number falls into one of the following ranges. If the screed serial number range, on one of the asphalt pavers, does not fall into one of the following ranges, no action is required. The service letter does not apply. No parts or labor should be charged. If a tractor is not included in this service letter, and it has a screed that falls into the effected population, please send an email with the relevant information to the following email. Tractor_Screed_Reporting@cat.com The affected screed populations are Group 1 SE50 V SN: J9700100-J9700303 Group 2 SE50 VT SN: J6K00100-J6K00248 , B8600100-B8600106 Group 3 SE60 V SN: JJ300100-JJ300615 Group 4 SE60 VT XW SN: TLW00100-TLW00280 , E9900100-E9900110 Group 5 SE60 V XW SN: JS900100-JS900207 SIMSi records will be updated with this information, and future service letters and updates will include this update population. Tractor Model Tractor Serial Number Screed Model Screed Serial Number Please note, this email address will not be monitored for any other purpose than to ensure updated tractor/screed populations. It can be used to update SE50 V SN J97, SE50 VT SN J6K or B86, SE60 V SN JJ3, SE60 V XW SN JS9, and SE60 VT XW SN TLW or E99. Refer to rework procedure M0091243 for detailed instructions on the required update. |
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock. |