PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE WITH 2-PIECE PISTON/CYLINDER PACKS ON CERTAIN 793B, 793C, AND 793D OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE WITH 2-PIECE PISTON/CYLINDER PACKS ON CERTAIN 793B, 793C, AND 793D OFF-HIGHWAY TRUCKS

Usage:

TEBE0761-01

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15Jan2014

(Revised 21Feb2014)

E250
E357
E480
H072
H160
H163
H169

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE WITH 2-PIECE PISTON/CYLINDER PACKS ON CERTAIN 793B, 793C, AND 793D OFF-HIGHWAY TRUCKS
1239 1214		PS90355

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NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90355" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 15Jan2014 Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Jan2015

PROBLEM

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The 3516HD Engine may have top piston ring breaking, excessive carboning and liner polishing on certain 793B, 793C, and 793D Off-Highway Trucks.

AFFECTED PRODUCT

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Model	Identification Number
793B	1HL00143, 226, 376
793C	4AR00150, 179 ATY00769, 955-957, 990
793D	FDB00120, 266, 280, 287, 372, 593, 695, 1301

PARTS NEEDED

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Qty	Part Number	Description
16	0T0102	BOLT
16	1B2790	BOLT
1	2H3928	SEAL-O RING
4	2W0752	GASKET
16	3S2093	STRAP-CABLE
16	5M2894	WASHER-HARD
32	5P0840	SEAL-O-RING
1	7E2632	GASKET-OIL PAN
16	7F8698	BOLT
50	7K1181	STRAP-CABLE
4	7N7559	GASKET
32	8N7296	RETAINER
16	9M1974	WASHER-HARD
16	20R0850	INJECTOR GP-FUEL
16	1106991	GASKET-HEAD
16	1213558	RETAINER AS
4	1228856	GASKET AS
16	1388508	PIN-PISTON
16	1445692	GASKET-PLATE
16	1445695	RING-PISTON
16	1555271	SKIRT-PISTON
16	1623898	TUBE AS
16	1656668	RING-PISTON
16	1720919	CROWN AS
16	2291632	RING-PISTON
16	2302520	BEARING-CONN ROD
5	2721788	FILTER AS-LUBE
64	4200652	SEAL AS-WATER
64	4200653	SEAL AS-WATER
1	BULK_OIL	ENGINE OIL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the appropriate Disassembly and Assembly manuals.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1000 hrs, 0-6 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 156.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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