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CAT REMAN ANNOUNCES THE ADDITION
OF DRIVETRAIN COMPONENTS FOR LARGE MINING TRUCKS
Announcement & Recommended Action
In an effort to help dealers better manage and control their rebuild costs, Cat Reman announces the addition multiple parts for Large Mining Truck applications. With a Cat Reman option, dealers can now take advantage of an off-the-shelf solution backed by standard Caterpillar warranty that will be salvaged by and to the latest Caterpillar specifications and processes. Part number being made available and the type of product it supports is listed below:
Cat® Reman products assist dealers with cost-effective repair options and to meet customers’ demand for quick repair turnaround. Please consult the Caterpillar NPR in SISWEB (https://sis.cat.com) or the Cross Reference link on the Reman Dealer Extranet1 for product coverage and cross-reference.
1 (http://catreman.cat.com/cda/layout?m=302096&x=7)
Features and Benefits
The benefits Reman offers are the quality control processes that can be in place in a production type environment. Reman offers potential advantages to dealers in that a Reman solution available immediately can eliminate costly downtime and lack of control where those parts had been outsourced to job shops outside the dealer’s control. This new service option can help reduce turnaround time and decrease downtime. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured components. Caterpillar remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.
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Core Acceptance
The following Core Acceptance Criteria is available to support this product. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at http://catreman.cat.com/cac
SELD0035 Final Drive Groups
SELD0036 Transmission Clutch Plates
SELD0042 Hydraulic Cylinder Rods
SELD0165 Transmission and Torque Converters
SELD0182 Final Drive Axle Housing (Spindle) for Off-Highway Trucks
SELD0183 Final Drive Reaction Hubs
SELD0245 Drivetrain Piece Parts
SELD0257 Cast rear Wheel Assemblies For Off Highway Trucks
Warranty
Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the Caterpillar Core Management Information System (CMIS 2) related to the parts information application that describes all Reman part/Core
Acceptability Family (CAF) and other related information. Also refer to other CMIS 2 inquiry applications such as: Dealer Customer Profile, Inspection
Reason Codes, Inspection Line Inquiry, Dealer Add Charges, Dealer Entitlement Activity, Dealer CCR Inquiry, Dealer CCR Entry, Dealer Shipment Processing, Dealer Process Packaging Grief and Reporting. This information is available to all dealers worldwide that have been converted to CMIS 2.
Please go to the Reman web site https://catreman.cat.com for the latest policy and procedural updates that are available to all dealers worldwide explaining policy and procedural information such as Policy and Core Management SELD0122, “Core Management Systems and Operations Procedures SELD0040, “Reman Core Return Packaging Instructions And Guidelines SELD0300 and “Shipping Instructions” SELD0039.
If you have any questions regarding Reman Core Management or Core Management Systems (CMIS2), feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928.
For assistance with technical questions, call the Reman Technical Hot Line also toll free at (888) 88-REMAN or use our e-mail address--Reman_Help@cat.com.
Contact Information:
Global Dealer Solutions Network
Parts Technical Support Team
Toll Free - North America: 1-877-228-2420
International: +1-309-266-4421
Electronic Requests:
Send via Microsoft Customer Relationship Management (MSCRM)
For access and tutorial information: https://gdsn.cat.com/mscrm
