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DECEMBER 2010 DEALER INTERNAL USE ONLY | |||||
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CAT REMAN ANNOUNCES AN ADVANCED SALVAGE TECHNIQUE WHICH WILL AFFECT THE APPEARANCE OF CERTAIN 3406E, C-15, AND C15 TURBOCHARGERS
Announcement
Cat Reman announces an advanced salvage technique for turbocharger compressor housings which will affect the appearance of some turbochargers. Cat Reman has developed a process to salvage compressor housings, which utilizes an insert in the inlet area in order to meet original specifications. Effective immediately, dealers will see turbochargers both with and without the insert.
The new salvage process does not affect quality, reliability, durability, fit, or performance.
Effective immediately, Figure 1 and Figure 2 will both represent acceptable appearance for turbocharger compressor housings.
Features and Benefits
Cat Reman turbochargers offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these remanufactured turbochargers. Cat Reman parts provide immediate, off-the-shelf availability at a fraction of the new price.
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Core Acceptance
Core Acceptance Criteria for Cat Reman parts is simple, visual, and requires no special tools. Consult the Turbocharger Acceptance Criteria (SELD0028 ? Europe, Asia, Middle East Only, or SELD0288 ? North & South America Only) for complete details.
Warranty
Please consult the appropriate Cat parts warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all Cat Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com. If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. Outside the US please refer to the Core section of the Reman website for appropriate contact information for your region.
For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN (outside the US call non-toll free +1-309-494-4342), or use our E-mail address, Reman_Help@cat.com.