PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN 3126E ON HIGHWAY TRUCK ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN 3126E ON HIGHWAY TRUCK ENGINES

Usage:

SEBE8271-01

January 20, 2003
(Revised January 2004)
U-28
TT-1

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN 3126E ON HIGHWAY TRUCK ENGINES
1901		PI30450

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30450" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30450" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the January 20, 2003 Service Letter. Changes have been made to the Termination Date.

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COMPLETION DATE	TERMINATION DATE
July 31, 2003	January 31, 2005

PROBLEM

Certain 3126E On Highway Truck Engines (330 HP RV Rating) need to have new software installed. These engines were shipped with an interim software file installed and need to be reflashed to meet 1^st production standards.

AFFECTED PRODUCT

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Model

Identification Number

3126E

HEP7078, 7471, 7679, 7686, 7709, 7721, 7724, 7728, 7746, 7755, 7758, 7763, 7766, 7768, 7779, 7786, 7793, 7811, 7826, 7829, 7842, 7847, 7849, 7855, 7872, 7884, 7893, 7915, 7922, 7935, 7944, 7977, 7984, 7986, 8006, 8008, 8013, 8016, 8020, 8024, 8025, 8028, 8030, 8031, 8064, 8070, 8121, 8129, 8145, 8205, 8240, 8254, 8260, 8263, 8266, 8269, 8280, 8296, 8298, 8313, 8315, 8330, 8343, 8370, 8373, 8383, 8406, 8417, 8422, 8423, 8431, 8437, 8444, 8455, 8461, 8464, 8470, 8475, 8478, 8492, 8500, 8533, 8539, 8544, 8552, 8557, 8560, 8561, 8565, 8569, 8572, 8579, 8585, 8594, 8600, 8603, 8604, 8613, 8627, 8630, 8653, 8679, 8683, 8685, 8687, 8689, 8697, 8707, 8711, 8713, 8715, 8720, 9101

PARTS NEEDED

No Parts needed.

ACTION REQUIRED

Reflash ECM with 2312610 Software File.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1.0	0	0	0	0
NOTE: This is a 1.0-hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE

MODELS INVOLVED - CERTAIN 3126E ON HIGHWAY TRUCK ENGINES

Dear Caterpillar Product Owner:

New software needs to be installed on the products listed below. These engines were shipped with an interim software file. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated January 20, 2003 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to January 20, 2003 Service Letter