PRODUCT SUPPORT PROGRAM FOR REPLACING 299-5839 AND 299-5840 TRANSMISSION CONTROLS ON CERTAIN 938G II, 938H, 950H, 962H, 966H, 972H MEDIUM WHEEL LOADERS, IT38G, IT38H, IT62H INTEGRATED TOOLCARRIERS, 815F SOIL COMPACTORS, 816F LANDFILL COMPACTORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING 2995839/">299-5839 AND 2995840/">299-5840 TRANSMISSION CONTROLS ON CERTAIN 938G II, 938H, 950H, 962H, 966H, 972H MEDIUM WHEEL LOADERS, IT38G, IT38H, IT62H INTEGRATED TOOLCARRIERS, 815F SOIL COMPACTORS, 816F LANDFILL COMPACTORS

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42804" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

This Revised Service Letter replaces the 09Oct2008 (Revised 15Oct2008) Service Letter. Changes have been made to Affected Product.

TERMINATION DATE

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Remove all 2995839/">299-5839 chg 00 and all 2995840/">299-5840 chg 00 control groups from dealer parts stock. Refer to image 1 for location of the change level identification on the part.

Submit one claim for all parts removed from dealer parts stock.