WASHER MAY NEED TO BE INSTALLED IN HYDRAULIC FILERS ON CERTAIN 992C LOADERS - PI3417 - MAILED US, CANADA, COFA, LIMITED CACO AND COSA Caterpillar

WASHER MAY NEED TO BE INSTALLED IN HYDRAULIC FILERS ON CERTAIN 992C LOADERS - PI3417 - MAILED US, CANADA, COFA, LIMITED CACO AND COSA

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Caterpillar: Confidential Yellow

WASHER MAY NEED TO BE INSTALLED IN HYDRAULIC FILERS ON CERTAIN 992C LOADERS - PI3417 - MAILED US, CANADA, COFA, LIMITED CACO AND COSA

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


U-120
A-85.1
AU-80
O-73.2
PRIORITY
1306  PI3417
COMPLETION DATE

Termination Date

December 31, 1989  June 30, 1990

Problem

A washer may need to be installed under the oil filter elements of the
internal and external main hydraulic filters on certain 992C Loaders.

Affected Product

Model Identification Number
992C 49Z1300-1377, 1379, 1381, 1382, 1384

Parts Needed

Dealers will need to order parts for this Program.
3 - 5F0639 Washer

Action Required

Remove the filter housing cover bolts from the main hydraulic internal and
external filter housings. If the spring preload, on the filter elements,
raises the cover at least 2.0 mm (.08") as the bolts are loosened, no further
action is required. If either or both show low or no preload by raising the
cover less than 2.0 mm (.08") off the housing, the 5F0639 washer must be
installed as shown in the illustration.
****** IMAGE: SEBE4067.00001.001
CAPTION:
Washer Location

Owner Notification

U.S. and Canadian owners will receive the attached Owner Notification.

Service Claim Allowances

Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
(D/N) (Sell)  (C/L) (Sell)
100% 1 0 0  0 0
NOTE: This is a 1-hour job.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on
warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach. (1-Owner Notification)
COPY OF

Owner Notification

 FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - Washer May Need To Be Installed In Hydraulic Filters
On Certain 992C Loaders
MODELS INVOLVED - 992C Loaders
Dear Caterpillar Product Owner:
A washer may need to be installed under the oil filter elements of the
internal and external main hydraulic filters on the products listed below.
The repair will be done at no cost to you.
Contact your local Caterpillar dealer immediately and schedule a time to have
this service performed. The repair time for this service is approximately
one hour.
We regret the inconvenience this may cause you, but urge you to have this
service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to June 6, 1989 Service Letter